bp Connect Silverdale

Are you our next Café Team Lead?

We are excited to share that we are looking for a Café Team Lead to join our team. This position is Full Time, and the successful candidate would be required to work 37.5 hours per week and must be flexible to work across all days and times including early mornings and weekends when required.

As a Cafe Team Lead, you will be an important part of the management team at bp, helping to promote Wild Bean Cafe sales and helping to deliver operational success. You will do this by coaching and developing Wild Bean Cafe staff to deliver great coffee and food whilst ensuring a high level of customer service. You will maximise sales through product and stock management and ensure adherence to HSSE standards.

If you’re looking to kick start your career with a leading brand. We have a lot to offer.

As you would expect from one of the largest global brands in the world, you’ll be rewarded with fantastic benefits including flexible shifts, competitive pay, exclusive 30% off Wild Bean Cafe discounts, comprehensive training and career development.

We’re all about awesome customer service. We know you are too.

You are someone who enjoys keeping busy and gets stuck in to get the job done. You care about people – your teammates and customers. In fact, it is your friendly approach and bright personality that keeps customers coming back. As a Café Team Lead, you’ll spend a lot of time on your feet serving customers, making delicious Wild Bean coffees and food, running the till, and keeping the store clean and tidy - because you know it’s the little details that add up to a great customer experience.

Specifically, you bring the following skills and attributes:

• Previous leadership experience in a cafe or similar industry
• Effective communication skills with a competency in English (reading, writing and speaking)
• Friendly, energetic and approachable with a natural flair for great customer service
• Organisational skills – with the ability to multi-task in a busy setting
• Attention to detail, the ability to work in accordance with safe work practices and operational procedures, as well as a level-head to carry out emergency activities if required
• A real team player who is keen to wear our brand with pride 
• Eligibility to work in NZ

As you progress you might choose to explore other customer service or leadership opportunities in our expanding retail network. Wherever you’re based, a job in bp Retail is your opportunity to join a team of dedicated, friendly and respectful individuals all with one common goal – delivering an awesome retail experience to our customers.