Admissions Officer

Job No.: 673988

Location: Clayton campus

Employment Type: Part-time, fraction (0.8)

Duration: Continuing appointment

Remuneration: Pro-rata of $80,603 - $92,585 pa HEW Level 05 (plus 17% employer superannuation)

• Amplify your impact at a world top 50 University
• Join our inclusive, collaborative community
• Be surrounded by extraordinary ideas - and the people who discover them

The Opportunity

Monash Residential Services (MRS) has an opportunity to join the team as an Admissions Officer.

The Admissions Officer coordinates all daily operational aspects of student admissions. This is achieved by processing all applications for accommodation at Monash Residential Services, managing the highest occupancy levels, providing the focal point for accurate and timely information regarding residency at Monash Residential Services, issuing all invoices for accommodation and related charges, and coordinating debt collection.

As the successful candidate you’ll bring a hands-on approach to service provision and a strong commitment to customer service excellence. You will be responsible for coordinating all applications, offer processing, allocations and bookings for residency at Monash Residential Services including Short Term Staff accommodation, ensuring highest occupancy levels. Additionally, you will act as a source of expert advice to the customer in relation to Monash Residential Services, drawing on thorough knowledge of the work area’s policies and procedures and considering any interaction with related functions and wider University processes.

The ideal candidate will bring a strong student experience and data entry/management background or substantial relevant skills and work experience. The role requires a tertiary qualification in a relevant field; or substantial relevant skills and work experience; or an equivalent combination of relevant experience and/or education/training. 

About Monash University

At Monash, work feels different. There’s a sense of belonging, from contributing to something ground-breaking – a place where great things happen.

We value difference and diversity, and welcome and celebrate everyone's contributions, lived experience and expertise. That’s why we champion an inclusive and respectful workplace culture where everyone is supported to succeed.

Learn more about Monash.

Join the pursuit of our purpose to build a better future for ourselves and our communities - #ChangeIt with us.

Monash supports flexible working arrangements. Whilst this role is worked 100% on-site, we have a range of policies in place enabling staff to combine work and personal commitments. This includes supporting parents.

To Apply

For instructions on how to apply, please refer to 'How to apply for Monash Jobs'.

Diversity is one of our greatest strengths at Monash. We encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disabilities, neurodivergent people, and people of all genders, sexualities, and age groups.

We are committed to fostering an inclusive and accessible recruitment process at Monash. If you need any reasonable adjustments, please contact us at hr-recruitment@monash.edu in an email titled 'Reasonable Adjustments Request' for a confidential discussion.

Your employment is contingent upon the satisfactory completion of all pre-employment and/or background checks required for the role, as determined by the University.

Enquiries: Ms Coraleigh Parker, Business Services Coordinator, +61 3 9905 7798

Position Description: Admissions Officer

Applications Close: Thursday 10 April 2025, 11:55pm AEDT