Student Support and Engagement Officer

Job No.: 684422

Location: Clayton campus

Employment Type: Full-time

Duration: Fixed-term appointment until 27 February 2026

Remuneration: $96,768 – $104,450 pa HEW 06 (plus 17% employer superannuation)

• Amplify your impact at a world top 50 University
• Join our inclusive, collaborative community
• Be surrounded by extraordinary ideas - and the people who discover them

The Opportunity

The Student Support and Engagement Coordinator is responsible for ensuring the delivery of high-quality student services within the Arts Faculty. The role drives excellence across the student lifecycle, supporting both students and staff through initiatives that enhance engagement, progression, and overall academic experience, while contributing to the effective functioning of the Faculty’s student-focused programs and activities.

The Student Support and Engagement Coordinator role provides high-quality administrative and student-focused services across the Arts Faculty. You will manage and coordinate student lifecycle activities, deliver advice and guidance to stakeholders, contribute to committees and operational planning, support engagement initiatives such as orientation and industry experiences, and undertake data analysis and reporting. You will also drive continuous improvement and foster partnerships to ensure efficient and effective service delivery.

As the successful candidate, you will demonstrate exceptional expertise with a proven ability to develop and implement efficient processes and systems. You will possess advanced planning, time management, and organisational capabilities, alongside strong analytical and problem-solving skills. Highly developed communication and interpersonal abilities, coupled with extensive experience in front-line educational services and proficiency in a range of digital and web-based systems, will enable you to engage effectively with diverse stakeholders.

About Monash University

At Monash, work feels different. There’s a sense of belonging, from contributing to something groundbreaking – a place where great things happen.

We value difference and diversity, and welcome and celebrate everyone's contributions, lived experience and expertise. That’s why we champion an inclusive and respectful workplace culture where everyone is supported to succeed.

Learn more about Monash.

Join the pursuit of our purpose to build a better future for ourselves and our communities - #ChangeIt with us.

Monash supports flexible and hybrid working arrangements. We have a range of policies in place enabling staff to combine work and personal commitments. This includes supporting parents.

To Apply

For instructions on how to apply, please refer to 'How to apply for Monash Jobs'. 

Diversity is one of our greatest strengths at Monash. We encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disabilities, neurodivergent people, and people of all genders, sexualities, and age groups.

We are committed to fostering an inclusive and accessible recruitment process at Monash. If you need any reasonable adjustments, please contact us at hr-recruitment@monash.edu in an email titled 'Reasonable Adjustments Request' for a confidential discussion.

Your employment is contingent upon the satisfactory completion of all pre-employment and/or background checks required for the role, as determined by the University.

Enquiries: Mr Dwayne Le Marchant, Student Support and Engagement Manager, +61 3 9905 8646

Position Description:  Student Support Engagement Coordinator

Applications Close: Monday 17 November 2025, 11:55pm AEDT