Manager, Program Quality and Systems

Job No.: 690141

Location: Clayton campus

Employment Type: Full-time

Duration: 12 month fixed-term appointment

Remuneration: $120,138 – $132,610 pa HEW 08 (plus 17% employer superannuation)

• Amplify your impact at a world top 50 University
• Join our inclusive, collaborative community
• Be surrounded by extraordinary ideas - and the people who discover them

The Opportunity

Step into a role where your expertise directly shapes the student experience and drives meaningful change. As the Manager, Program Quality and Systems, you will lead the systems, insights and evaluation practices that ensure programs across Access and Inclusion Services (AIS) and Disability Support Services (DSS) are effective, compliant and continually improving. You’ll play a critical role in developing and maintaining robust evaluation frameworks, champion evidence‑based decision making through data analysis and reporting, and collaborate widely to uplift program quality and deliver better outcomes that enhance service quality and student outcomes.

About You

To be considered for this role, you will have:

• Demonstrated expertise and excellence in delivering projects end-to-end, including planning, stakeholder engagement, monitoring progress, and driving outcomes within agreed timeframes and standards
• Highly-developed relationship management skills, with the ability to build strong, productive relationships across diverse groups
• Experience providing supervision and guidance to project team members, including coordinating work with external consultants and parties to ensure excellence in project delivery
• Excellent written and verbal communication skills, with demonstrated capability in developing professional documentation, reports and digital communications
• Strong analytical and problem‑solving skills, with the ability to interpret complex qualitative and quantitative data and collaborate with stakeholders to translate trends into clear insights and recommendations that inform performance and drive program improvement
• Experience in the Australian tertiary sector and knowledge of higher education regulatory frameworks (e.g., SEHEEF and/or DSF) is desirable
• Experience developing business intelligence dashboards (e.g., Power BI) is desirable

Why Join Us

• Make a meaningful impact: Support initiatives that improve pre-access, access, participation, attainment and success for students, with a specific focus on those from under-represented communities
• Lead and innovate: Lead continuous improvement and evaluation initiatives that strengthen program quality and service delivery
• Work with purpose: Be part of a high-performing, values-driven team that champions innovation and professional excellence
• Thrive and grow: Access exceptional development programs, flexible work options, and an inclusive, vibrant campus culture

About Monash University

At Monash, work feels different. There’s a sense of belonging, from contributing to something ground breaking – a place where great things happen.

We value difference and diversity, and welcome and celebrate everyone's contributions, lived experience and expertise. That’s why we champion an inclusive and respectful workplace culture where everyone is supported to succeed.

Some 20,000 staff work for Monash around the world. We have 95,000 students, four Australian campuses, and campuses in Malaysia and Indonesia. We also have a major presence in India and China, and a significant centre and research foundation in Italy.

In our short history, we have skyrocketed through global university rankings and established ourselves consistently among the world's best tertiary institutions. We rank in the world’s top-50 universities in rankings including the QS World University Rankings 2026.

Learn more about Monash.

Today, we have the momentum to create the future we need for generations to come. Accelerate your change here. 

Monash supports flexible and hybrid working arrangements. We have a range of policies in place enabling staff to combine work and personal commitments. This includes supporting parents.

To Apply

For instructions on how to apply, please refer to 'How to apply for Monash Jobs'. Your application must address the Key Selection Criteria.

Diversity is one of our greatest strengths at Monash. We encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disabilities, neurodivergent people, and people of all genders, sexualities, and age groups.

We are committed to fostering an inclusive and accessible recruitment process at Monash. If you need any reasonable adjustments, please contact us at hr-recruitment@monash.edu in an email titled 'Reasonable Adjustments Request' for a confidential discussion.

Your employment is contingent upon the satisfactory completion of all pre-employment and/or background checks required for the role, as determined by the University.

Enquiries: Cara Scobie, Senior Manager, Projects and Development, cara.scobie@monash.edu

Position Description: Manager, Program Quality and Systems

Applications Close: Monday 9 March 2026, 11:55pm AEDT