Business Systems Coordinator

Job No.: 692226

Location: Clayton Campus

Employment Type: Full-time

Duration: Fixed-term appointment until 29 January 2027

Remuneration: $96,768 - $104,450 pa HEW Level 06 (plus 17% employer superannuation)

• Amplify your impact at a world top 50 University
• Join our inclusive, collaborative community
• Be surrounded by extraordinary ideas - and the people who discover them

The Opportunity

Join a dynamic and forward-thinking team where your expertise will directly support the delivery of innovative business systems solutions. As a Business Systems Coordinator, you will play a pivotal role in enabling operational excellence, driving efficiency, and supporting strategic initiatives. Working closely with leadership, you will provide a range of high-level administrative and coordination services to ensure the seamless management of systems, projects, and processes that underpin high-quality service delivery.

This position will be responsible for planning, implementing, and coordinating complex administrative processes, systems, and projects, ensuring delivery aligns with agreed standards and timeframes. You will play a key role in inputting and analysing data, maintaining robust practices around security, storage, and reporting, while also contributing to continuous improvement initiatives that enhance compliance, quality assurance, and customer service outcomes. In addition, you will provide high-level system support and timely issue resolution, offer specialist advice to stakeholders, and contribute to policy development, governance, reporting, and change management activities. Through building strong, collaborative relationships, you will help drive efficient, responsive, and high-quality service delivery across the team.

To be successful in this role you will have excellent administrative capabilities and a proven ability to design and implement effective systems and processes. You will bring strong communication skills, enabling you to engage diverse stakeholders and navigate complex issues with confidence. A commitment to outstanding customer service, combined with advanced technical proficiency and the ability to quickly learn new systems, is essential. You will demonstrate strong analytical thinking, organisational skills, and the ability to prioritise effectively, while working both independently and collaboratively. A proactive approach to continuous improvement will be key to your success.

About Monash University

At Monash, work feels different. There’s a sense of belonging, from contributing to something groundbreaking – a place where great things happen.

We value difference and diversity. That’s why we champion an inclusive and respectful workplace culture where everyone is supported to succeed.

Some 20,000 staff work for Monash around the world. We have 95,000 students, four Australian campuses, and campuses in Malaysia and Indonesia. We also have a major presence in India and China, and a significant centre and research foundation in Italy.

In our short history, we have skyrocketed through global university rankings and established ourselves consistently among the world's best tertiary institutions. We rank in the world’s top-50 universities in rankings including the QS World University Rankings 2026.

Learn more about Monash.

Today, we have the momentum to create the future we need for generations to come. Accelerate your change here. 

Monash supports flexible working arrangements. Whilst this role is worked on-site, we have a range of policies in place enabling staff to combine work and personal commitments. This includes supporting parents.

To Apply

For instructions on how to apply, please refer to 'How to apply for Monash Jobs'. Your application must address the Key Selection Criteria.

Diversity is one of our greatest strengths at Monash. We encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disabilities, neurodivergent people, and people of all genders, sexualities, and age groups.

We are committed to fostering an inclusive and accessible recruitment process at Monash. If you need any reasonable adjustments, please contact us at hr-recruitment@monash.edu in an email titled 'Reasonable Adjustments Request' for a confidential discussion.

Your employment is contingent upon the satisfactory completion of all pre-employment and background checks required for the role, as determined by the University.

Enquiries: William Lower, Manager, Strategic Initiatives, Monash University Accommodation, +61 3 990 50174

Position Description: Business Systems Coordinator

Applications Close: Wednesday 15 April 2026, 11:55pm AEST