Senior Manager MarTech

Job No.: 692554

Location: Mulgrave

Employment Type: Full-time

Duration: Continuing appointment

Remuneration: $145,062 - $153,976 pa HEW Level 09 (plus 17% employer superannuation)

• Amplify your impact at a world top 50 University
• Join our inclusive, collaborative community
• Be surrounded by extraordinary ideas - and the people who discover them

The Opportunity

Join Monash University as Senior Manager, Marketing Technology and take ownership of a complex, enterprise-scale MarTech ecosystem that powers how the University connects with its audiences.

This is a hands-on technical leadership role where you will design, integrate and optimise a modern marketing technology stack spanning MarTech, AdTech, WebTech and automation platforms. You will ensure systems are not only connected, but engineered for scale, performance and data-driven personalisation.

Working closely with central IT (eSolutions), you will lead the delivery of integrated platforms including CRM, CDP, marketing automation, analytics, DAM and web systems. Your focus will be on building seamless, governed and high-performing digital infrastructure that enables personalised, compliant and measurable audience experiences.

You will also play a key role in shaping how technology is governed, secured and operationalised across the marketing function, ensuring strong standards across privacy, identity, access, tagging and experimentation. This is a role for someone who thrives in complexity, enjoys solving integration challenges and can translate technical capability into marketing impact.

You will lead a multidisciplinary team across marketing technology domains, uplift capability across the function and act as the critical bridge between technical delivery and marketing outcomes.

Key Responsibilities

• Develop and deliver MarTech, AdTech, WebTech and automation roadmaps aligned to enterprise marketing strategy

• Lead integration and optimisation across CRM, CDP, CMS, DAM, automation and analytics platforms

• Partner with eSolutions and IT teams to design, deploy and enhance scalable marketing technology solutions

• Enable personalisation and journey orchestration through segmentation, data layers and behavioural triggers

• Establish governance for web, identity, access management, SSO, tagging, metadata and platform security

• Oversee consent management, privacy compliance and digital risk across all marketing systems

• Manage platform implementations including procurement, vendor coordination, ISRA/PIA and delivery oversight

• Design and maintain QA, testing and monitoring frameworks for automation and customer journeys

• Lead web governance including domain management, SEO technical standards and brand protection

• Drive automation strategy across behavioural journeys, segmentation and campaign execution

• Lead and develop a high-performing technical team across MarTech, AdTech and WebTech disciplines

Key Selection Criteria

• Strong experience leading enterprise MarTech, AdTech or digital technology functions in complex environments

• Proven track record delivering integrated technology ecosystems across CRM, CDP, CMS, automation and analytics platforms

• Deep understanding of marketing system architecture, integration patterns and data flow across platforms

• Demonstrated experience delivering large-scale digital or marketing technology implementations in agile environments

• Strong capability in governance frameworks including privacy, access control, security, tagging and compliance

• Experience managing vendors, procurement processes and platform delivery lifecycles

• Strong analytical and problem-solving skills with the ability to translate technical complexity into practical solutions

• Excellent stakeholder engagement skills, with ability to operate across technical and non-technical audiences

• Proven leadership experience managing and developing technical or multidisciplinary teams

About Monash University

At Monash, work feels different. There’s a sense of belonging, from contributing to something ground breaking – a place where great things happen.

We value difference and diversity, and welcome and celebrate everyone's contributions, lived experience and expertise. That’s why we champion an inclusive and respectful workplace culture where everyone is supported to succeed.

Some 20,000 staff work for Monash around the world. We have 95,000 students, four Australian campuses, and campuses in Malaysia and Indonesia. We also have a major presence in India and China, and a significant centre and research foundation in Italy.

In our short history, we have skyrocketed through global university rankings and established ourselves consistently among the world's best tertiary institutions. We rank in the world’s top-50 universities in rankings including the QS World University Rankings 2026.

Learn more about Monash.

Today, we have the momentum to create the future we need for generations to come. Accelerate your change here. 

Monash supports flexible and hybrid working arrangements. We have a range of policies in place enabling staff to combine work and personal commitments. This includes supporting parents.

To Apply

For instructions on how to apply, please refer to 'How to apply for Monash Jobs'. Your application must include your latest CV and Cover Letter outlining your suitability to the role.

Diversity is one of our greatest strengths at Monash. We encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disabilities, neurodivergent people, and people of all genders, sexualities, and age groups.

We are committed to fostering an inclusive and accessible recruitment process at Monash. If you need any reasonable adjustments, please contact us at hr-recruitment@monash.edu in an email titled 'Reasonable Adjustments Request' for a confidential discussion.

Your employment is contingent upon the satisfactory completion of all pre-employment and/or background checks required for the role, as determined by the University.

Enquiries: Jonathon Ryan, Director, Marketing Technology, Data and Analytics, jonathon.ryan@monash.edu

Position Description: Senior Manager, Marketing Technology

Applications Close: Wednesday 24th June 11:55pm AEST