• Central Adelaide Local Health Network, RAH & TQEH 
• Salary  ASO-2   $29.57 - $31.81 per hour plus 25% casual leave loading   
• Casual                             

About the role

The Customer Service Officer reports to the Administration Coordinator and is responsible for the provision of a high quality, confidential; customer focused administrative service to clients, staff and visitors of the Royal Adelaide Hospital and The Queen Elizabeth Hospital. This is achieved by responding to general frontline and telephone enquiries through the Switchboard, initiating paging, responding to the emergency phone and sending prompt and appropriate messages and direction in accordance with departmental policies and procedures. 

About CALHN

The Central Adelaide Local Health Network includes South’s Australia’s major quaternary facility, the Royal Adelaide Hospital, The Queen Elizabeth Hospital, the Hampstead Rehabilitation Centre, and the Repat Health Precinct. We also deliver mental health services at Glenside Health Services and at a range of other locations across the metropolitan and regional areas.

We’re looking for talented staff to join us and help us to shape the future of health through world-class care and world-class research and achieve our vision of being in the top 50 health services in the world and top 5 in Australia.

What we offer

• Attractive salary packaging available
• Strong community minded culture and values providing world class care to South Australians
• Access to Fitness Passport, a discounted workplace health and fitness program available to CALHN staff and their families
• Opportunity for movement across the SA Health system: There are always opportunities for you to develop your skills and your career at one of our many metropolitan or regional sites.

Essential Requirements:

• Current National Police Clearance (NPC)
• Immunisation screening as indicated in the role description. SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.

Diversity and inclusion: At CALHN we support and foster a culture in which employees feel they belong and feel safe at work. The culture aims to encourage all people to use their talents and to be valued and rewarded for their contributions.

Aboriginal and Torres Strait Islander applicants are encouraged to apply.

Application Information:

• The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role. 

Job ref:  871415

Enquiries to:

Cleah Francis   

Telephone:   0466 556 326

Email:  cleah.francis@sa.gov.au

Application Closing Date

11:55 pm Thursday 26 June 2025

Attachments

 871415 RD RAH.pdf

 871415 RD TQEH.pdf

Australian applicant guidelines

International applicant guidelines