Team leader, Client Communication

Job no: 880865
Work type: Part time
Location: Adelaide CBD
Categories: Administration and Clerical

Central Adelaide Local Health Network

Statewide Clinical Support Services, Breast Screen SA, Adelaide
Salary ASO-3 $67,589 - $72,033 p.a. (pro rata)
Temporary up to 30/6/25 and part-time working 15 hours per week

About the role

BreastScreen SA (BSSA) is part of Statewide Clinical Support Services within the Central Adelaide Local Health Network (CALHN),and is the South Australian component of the national breast cancer screening program, BreastScreen Australia. BSSA aims to reduce mortality and morbidity attributed to breast cancer, in women primarily aged 50 to 74. The Team Leader Client Communication is responsible for:

Providing supervision and guidance to staff.
Fostering an atmosphere that is conducive to productivity and enhances morale.
Ensuring staff receive full and appropriate training in all relevant aspects of operations.
Monitoring workflow, determining priorities and allocating staff and resources to ensure efficient workflow.
Effective coordination of the Client Communications area.
Assisting with the development and implementation of processes and work instructions within the framework of BreastScreen SA policies.
Providing an effective customer service by resolving issues within response timeframes.
Supporting minor projects as directed by the Coordinator Client Communication.

About us

Statewide Clinical Support Services (SCSS) is a unique public healthcare organisation that serves health consumers and provides specialist clinical services to the health system in South Australia. SCSS encompasses BreastScreen SA, SA Dental, SA Medical Imaging, SA Pathology, and SA Pharmacy. Come and work with us to improve the health and well-being of South Australians, across all age groups and at any time of their life or health need.

What we offer

Attractive salary packaging available
Strong community minded culture and values providing world class care to South Australians
Opportunity for movement across the SA Health system: There are always opportunities for you to develop your skills and your career at one of our many metropolitan or regional sites

Essential Requirements:

Current National Police Clearance (NPC)
Immunisation screening as indicated in the role description. SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.

Diversity and inclusion: Statewide supports and fosters a culture in which employees feel they belong and feel safe at work. The culture aims to encourage all people to use their talents and to be valued and rewarded for their contributions.

Aboriginal and Torres Strait Islander applicants are encouraged to apply.

Application Information:

The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.