Embark on a Rewarding Career: Administration Officer | Endoscopy at SA Health

As an Administration Officer, you'll play a pivotal role in ensuring the smooth operation of our endoscopy unit. This multifaceted position will challenge you to excel in patient coordination, record management, and providing exceptional customer service. Your contribution will directly impact the delivery of high-quality healthcare services, making a genuine difference in people's lives.

About the role: 

Working as the Administration Officer, some of your duties may involve: 

• Facilitating day procedure bookings (e.g. Liver Biopsy, Colonoscopy, Endoscopy, Bronchoscopy etc) in consultation with nursing and/or medical staff.
• Efficiently and effectively responding to telephone calls and faxed referrals including bookings, cancellations, re-appointments and other enquiries.
• Monitoring workflow, prioritising work and meeting deadlines.

About you:

• Experience in a customer service role and in general administrative activities.
• Ability to respond to a diverse range of people in a courteous, helpful manner under a variety of conditions, e.g. heavy work load, aggressive clients.
• Effective telephone and communications skills.
• Ability to maintain confidentiality in dealing with sensitive and personal details.
• Ability to liaise with health professionals in a manner, which is conducive to a customer focused, team orientated environment.

Please see the attached Role Description for additional information.

Want To Know More? Contact: Jasmine Cattonar, Practice Manager - Endoscopy, 0430 529 148, Jasmine.Cattonar@sa.gov.au

Application Closing Date: 11.55 pm Sunday 13th October2024

Attachments:

• 882141 Administration Officer - Role Description.pdf
• Australian applicant guidelines
• International applicant guidelines

Applicant Information:

• We also offer salary sacrifice benefits which provide the opportunity to save money by paying for some of your everyday expenses from your salary before it is taxed. Click here to find out more about salary packaging.
• The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
• Appointment will be subject to a satisfactory Criminal History Check and Immunisation compliance as indicated on the Role description.
• SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.
• Aboriginal and Torres Strait Islander applicants are encouraged to apply.  Job ref: 882141