Outpatients Frontline Administrative Support

Job no: 915004
Work type: Full time
Location: Various locations
Categories: Administration, Business and Management

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  • Central Adelaide Local Health Network - Daw Park 5041
  • Salary: ASO2 $58,709 to $63,154 (+ Salary Packaging & Super Benefits - pro rata)
  • Part-time Contracted Role - 0.6 FTE - Ending 23 Jan 2026

About the Role

As an Outpatient Frontline Administrative Receptionist, you will provide vital first point-of-contact support to patients, families and visitors accessing the Repat Health Precinct’s Neuroscience & Rehabilitation Outpatient Services. This is a fast-paced, client-facing role that requires exceptional communication skills, strong attention to detail, and the ability to manage confidential information while supporting clinical staff and patients with appointment bookings, records, and enquiries.

You will be responsible for delivering courteous and professional reception and administrative services, including accurate patient scheduling, records management, and responding to enquiries both face-to-face and over the phone. This position plays a key role in ensuring clinics run smoothly, patients are supported through their outpatient journey, and that staff are assisted with timely administrative functions in a dynamic healthcare environment.

About You

You are a proactive and reliable team member who thrives in a busy and customer-focused environment. You bring strong organisational skills and a professional approach to patient care and administrative support.

  • Proven experience in administrative or reception roles, ideally within a health or hospital environment.

  • Strong interpersonal and communication skills with the ability to manage sensitive situations.

  • Proficiency in computer systems, including scheduling software and Microsoft Office.

  • Mandatory clearances, and compliance with SA Health immunisation requirements.

About CALHN

At Central Adelaide (CALHN), we’re shaping the future of health through excellence in clinical care, research, and innovation.  As South Australia’s largest health network, we deliver exceptional, safe and connected healthcare—for our patients, our community, and our people.

With more than 17,000 dedicated employees, every day at CALHN presents an opportunity to make a real impact—not because it’s expected, but because our values guide us to be our best.

Join us and be part of a team that’s driven by a commitment to a seamless safe and connected experience for all.

Find out more about our stories , our network, and the opportunities to be part of CALHN.

Benefit of Joining CALHN

At CALHN, we're dedicated to your career satisfaction and wellbeing, offering tailored benefits for healthcare professionals, including:

  • Salary Attractions: Flexible options for salary packaging covering living expenses, meal and entertainment allowances, and novated leasing.
  • Relocation Support: Up to $10,000 reimbursement of approved relocation expenses for transitioning to CALHN, for eligible applicants. Further information can be found here.
  • Professional Development: Opportunity to apply for reimbursement of eligible professional development activities, and access to dedicated leave for ongoing learning.
  • Annual Leave: Enjoy paid recreation leave for essential rejuvenation, with leave loading applied.
  • Flexible Work Arrangements: The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
  • Health and Fitness Benefits: Access to Fitness Passport, a discounted workplace health and fitness program available to CALHN staff and their families.
  • Career Opportunities: Explore career growth within the SA Health system with opportunities for skill development and movement across various metropolitan and regional sites.
  • Employee Assistance Program: Confidential counselling and support services are available via our Employee Assistance Program.

Join CALHN for a fulfilling career bolstered by comprehensive benefits and unwavering commitment to your success.

Our Commitment to Diversity and Inclusion

CALHN is an Equal Opportunities employer committed to providing an inclusive workplace that embraces diversity and inclusion for all employees. We strongly encourage applications from people of Aboriginal and Torres Strait Islander descent, culturally diverse backgrounds, disability, all genders, and LGBTQI+ community.

Application Information:

Please note that unsolicited applications from recruitment agencies or third parties will not be accepted for this position.

Job ref: 915004

Enquiries to:

Shannen Ross
Position: EA of Program Manager/ Admin Coordinator
Phone: 82221819
E-mail: shannen.ross@sa.gov.au

Application Closing Date

11:55 pm 19th September 2025

Refer to the SA Health Career Website - How to apply for further information

915004 - Outpatients Frontline Administrative Support.pdf

Australian applicant guidelines

International applicant guidelines

Position Description

Advertised: Cen. Australia Standard Time
Application close: Cen. Australia Standard Time

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