Central Adelaide Local Health Network

• Statewide – SA Pathology - Various Locations
• OPS2 Salary $58,709 - $63,154 p.a. (pro-rata) + Superannuation & Salary Sacrifice Benefits
• Recruitment Pool

About the role

As a Pre-Analytical Operational Services Officer, you’ll play an essential part in supporting the smooth and efficient operation of our Pre-Analytical Services team. In this frontline position, you’ll provide compassionate, high-quality customer service to patients while performing a range of duties across phlebotomy, specimen collection, specimen management and administration. You’ll work confidently with Laboratory Information Systems, ensuring every interaction is professional, respectful and focused on patient care.

You’ll be responsible for managing specimens at the pre-analytical stage to support timely diagnosis and treatment, including receiving, sorting and preparing samples, maintaining correct storage and transport conditions, and accurately entering patient and test information into laboratory systems. As a valued member of a collaborative, multidisciplinary team, you will help ensure enquiries are handled promptly and efficiently, contributing to the delivery of high-quality laboratory services that make a real difference to patient outcomes.

About You

You’ll bring a proactive, customer-centred approach to every interaction and the skills to perform accurately and confidently in a fast-paced pre-analytical environment. Your strong communication, teamwork and attention to detail will help you thrive in this vital frontline role.

• Exceptional communicator with strong customer service focus, confidentiality and care.

• Reliable team player able to prioritise tasks and deliver accurate, high-quality work.

• Experienced in hospital/pathology settings with sound knowledge of NATA, WHS and infection control.

• Confident using Laboratory Information Systems with solid computer literacy and a proactive work ethic.

About us

Statewide Clinical Support Services (SCSS) is a unique public healthcare organisation that serves health consumers and provides specialist clinical services to the health system in South Australia. SCSS encompasses BreastScreen SA, SA Dental, SA Medical Imaging, SA Pathology, and SA Pharmacy. Come and work with us to improve the health and well-being of South Australians, across all age groups and at any time of their life or health need.

What we offer

• Salary Benefits: Enjoy flexible salary packaging options, including up to $9,010 each FBT year for living expenses (such as mortgage, rent, utilities and groceries) plus an additional $2,650 for meal and entertainment expenses.
• Annual Leave: Enjoy paid recreation leave for essential rejuvenation, with leave loading applied.
• Health and Fitness Benefits: Access to Fitness Passport, a discounted workplace health and fitness program for you and your family, plus an annual voluntary flu vaccination to support your wellbeing.
• Employee Assistance Program: Confidential counselling and support services for you and your family via our Employee Assistance Program.

Diversity and inclusion:

Statewide supports and fosters a culture in which employees feel they belong and feel safe at work. The culture aims to encourage all people to use their talents and to be valued and rewarded for their contributions.

Aboriginal and Torres Strait Islander applicants are encouraged to apply.

Application Information:

• Please refer to the role description for essential educational/vocational qualifications that may be required.
• Appointment will be subject to a satisfactory Criminal History Check and compliant Immunisation screening as indicated in the role description.
• SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.

Please note that unsolicited applications from recruitment agencies or third parties will not be accepted for this position.

Job ref: 924530

Enquiries to:

Application Closing Date

11:55 pm Sunday 20th December 2026

Attachments

924530 OPS2 Pre Analytical Operational Services Officer Role Description.pdf

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