Central Adelaide Local Health Network

• Statewide – SA
• SA Pathology - WCH - North Adelaide
• Salary   OPS-2   $58,709 - $63,154 p.a. (pro rata) + Superannuation & Salary Sacrifice Benefits

About the role

As a Pre-Analytical Operational Services Officer, you will be a key contributor to the smooth and efficient operation of the Pre-Analytical Services team, supporting critical diagnostic services that directly impact patient care. In this hands-on role, you will deliver a high standard of customer service and care to patients while undertaking phlebotomy, specimen collection and specimen management duties. You will also be responsible for accurate administration and data entry using Laboratory Information Systems, ensuring patient and testing information is recorded precisely and on time.

You will play an essential role in managing specimens throughout the pre-analytical stage, ensuring samples are correctly received, sorted, prepared, stored and transported in line with defined conditions. Your attention to detail and commitment to quality will help deliver reliable samples for testing, supporting timely diagnosis and treatment. This role also requires a professional and responsive approach to managing internal and external customer enquiries, making it ideal for someone who enjoys working in a fast-paced, patient-focused environment as part of a collaborative team.

About You

You are an enthusiastic and reliable professional who takes pride in delivering high-quality, patient-focused services in a busy healthcare environment.

• Strong communication and interpersonal skills, with the ability to work collaboratively, listen respectfully, and build positive relationships with staff and clients at all levels.

• Proven attention to detail and ability to prioritise effectively under general direction, maintaining high standards of accuracy, reliability and performance in a high-throughput setting.

• Demonstrated commitment to exceptional customer service, patient confidentiality, and safe work practices, supported by sound knowledge of WHS, infection control and NATA requirements.

• Relevant experience in a hospital or pathology specimen collection or laboratory environment, with confident use of Laboratory Information Systems and a proactive approach to ongoing professional development.

About us

Statewide Clinical Support Services (SCSS) is a unique public healthcare organisation that serves health consumers and provides specialist clinical services to the health system in South Australia. SCSS encompasses BreastScreen SA, SA Dental, SA Medical Imaging, SA Pathology, and SA Pharmacy. Come and work with us to improve the health and well-being of South Australians, across all age groups and at any time of their life or health need.

What we offer

• Salary Benefits: Enjoy flexible salary packaging options, including up to $9,010 each FBT year for living expenses (such as mortgage, rent, utilities and groceries) plus an additional $2,650 for meal and entertainment expenses.
• Annual Leave: Enjoy paid recreation leave for essential rejuvenation, with leave loading applied.
• Health and Fitness Benefits: Access to Fitness Passport, a discounted workplace health and fitness program for you and your family, plus an annual voluntary flu vaccination to support your wellbeing.
• Employee Assistance Program: Confidential counselling and support services for you and your family via our Employee Assistance Program.

Diversity and inclusion:

Statewide supports and fosters a culture in which employees feel they belong and feel safe at work. The culture aims to encourage all people to use their talents and to be valued and rewarded for their contributions.

Aboriginal and Torres Strait Islander applicants are encouraged to apply.

Application Information:

• Please refer to the role description for essential educational/vocational qualifications that may be required.
• Appointment will be subject to a satisfactory Criminal History Check and compliant Immunisation screening as indicated in the role description.
• SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.

Please note that unsolicited applications from recruitment agencies or third parties will not be accepted for this position.

Job ref:  924987

Enquiries to:

Application Closing Date

11:55 pm Friday 25 January 2026

Attachments

 924987 RD Operational Services Officer.pdf

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