PPRHS Manager Patient Services
Job no: 928969
Work type: Full time
Location: Yorke and Mid North
Categories: Administration, Business and Management
- Yorke and Northern Local Health Network, Port Pirie
- Salary: ASO5 $85,790 to $95,413 p.a. + 12% Superannuation + Leave Loading and Salary Sacrifice Benefits
- Temporary Full-time position (up to 5 February 2027)
- Eligibility Open to Everyone
About the Role
An exciting leadership opportunity is available for an experienced and strategic administration professional to join Port Pirie Regional Health Service as Manager Patient Services.
This pivotal role is responsible for the effective and efficient management of the Patient Services Department, ensuring high-quality administration, medical records, clinical coding, specialist clinic coordination and data reporting services across the Yorke and Northern LHN.
You will provide expert advice on SA Health guidelines, reporting requirements, casemix, coding standards and patient administration systems, while leading a large multidisciplinary team in a dynamic regional health environment.
Key Responsibilities
Leadership & Team Management
- Lead and manage Patient Services, Medical Records and Specialist Clinic teams (20+ staff)
- Develop workforce strategies, oversee rosters and performance development
- Foster a positive team culture focused on service excellence and accountability
Patient Administration & Data Governance
- Ensure accurate and timely data entry across inpatient, outpatient and ED services
- Oversee PAS systems (e.g. Chiron, ISAAC) and submission of required reporting
- Monitor DRG, activity data and clinical indicators to ensure compliance and quality
- Provide statistical analysis and reports to Executive and regional sites
Clinical Coding & Records Management
- Oversee clinical coding services and compliance with ICD-10-AM standards
- Ensure adherence to State Records standards and SA Health policies
- Conduct audits and implement improvements in documentation quality
Freedom of Information & Privacy
- Manage FOI requests and ensure compliance with SA Government Privacy Principles
- Liaise with SAPOL and other agencies regarding medical record requests
Specialist Clinics & Accommodation
- Oversee administration support for visiting specialists and Obstetrics & Gynaecology services
- Manage medical specialist accommodation services onsite and offsite
What We’re Looking For
You will be a confident and resilient leader with:
- Demonstrated experience in healthcare administration and data systems
- Proven ability to lead, supervise and develop teams
- Strong analytical and reporting capability
- Experience in casemix, clinical coding or medical records management
- Knowledge of FOI legislation and health information governance
- Excellent communication and stakeholder engagement skills
Desirable qualifications include tertiary studies in Health Information Management, Health Administration or Management.
About Us
A career in the Yorke and Northern Local Health Network offers many great lifestyle benefits, including diverse job prospects and the opportunity to fast track your skills and career, not to mention your choice of scenery from farm, ocean, vineyards and the Southern Flinders ranges. View the below videos for more information about working for Yorke and Northern Local Health Network
Work with us - Yorke and Northern LHN
Yorke and Northern Local Health Network – We care for you
Important Information
In addition to the annual salary and entitlements (superannuation & leave loading), we also offer salary sacrifice benefits, watch a short video about what salary packaging is click here. For information about the eligibility for the Relocation Support working for SA Health can be found here.
Applicant Information
SA Health is committed to providing an inclusive workplace that embraces diversity and inclusion for all employees. We strongly encourage applications from people of Aboriginal and Torres Strait Islander descent, culturally diverse backgrounds, members of the LGBTIQA+SB community and people who live with disability and/or neurodivergence.
We are committed to making workplace adjustments to provide a positive and supportive work environment. You are encouraged to let us know if have any support or access requirements during the recruitment process and beyond to ensure you can perform at your best.
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
Appointment will be subject to a satisfactory Criminal History Check and appropriate immunisation requirements.
Check(s)
- National Police Certificate (NPC) for employment involving unsupervised contact with vulnerable groups required for this position (E.g. aged care employment or work involving vulnerable clients)
Immunisation Risk for this position is - Category C
SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.
Job ref: 928969
Enquiries
Amy Fogarty
Position: Nurse Manager
Phone: 86384500
E-mail: amy.fogarty@sa.gov.au
Application Closing Date
12 March 2026 - 2 week close - 11.55PM
Refer to the SA Health Career Website - How to apply for further information.
Attachments
928969 - Manager Patient Service ASO5.pdf
Australian applicant guidelines
International applicant guidelines
Advertised: Cen. Australia Daylight Time
Application close: Cen. Australia Daylight Time
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