Central Adelaide Local Health Network

Statewide – SA Pathology

• Salary: OPS1- $30,171.00 - $55,500.00 p.a. (pro-rata) + Superannuation & Salary Sacrifice Benefits
• Salary: OPS2- $58,709.00 - $63,154.00 p.a. (pro-rata) + Superannuation & Salary Sacrifice Benefits
• Elizabeth SA, 5112
• Part Time, Permanent and Contracted Roles available
• Working between LMH and MOD hospitals

About the role

This multi-class Pre-Analytical Operational Services Officer (OPS1/OPS2) role offers an opportunity to contribute to a fast-paced and patient-focused laboratory environment, with classification based on skills and experience. As part of the Pre-Analytical Services team, you will play a vital role in ensuring high-quality specimen collection, handling and preparation processes that directly support accurate and timely diagnosis and treatment for patients. Your responsibilities will include phlebotomy, specimen collection and management, preliminary specimen preparation, accurate data entry into Laboratory Information Systems and ensuring specimens are stored and transported under defined conditions.

Working within an integrated multidisciplinary team, you will provide a high standard of customer service and care to patients while managing internal and external enquiries professionally and efficiently. At the OPS1 level, training and development are key features of the role, with close direction provided to support skill growth and capability building. At the OPS2 level, you will demonstrate increased independence and confidence in delivering high-quality pre-analytical services. Across both levels, you will contribute to a culture of safety, accuracy and teamwork in delivering essential diagnostic support services.

About You

You are a reliable and patient-focused professional who thrives in high-throughput healthcare environments. With strong communication skills, a commitment to quality and a proactive approach to teamwork, you contribute to safe, efficient and confidential pre-analytical services. Classification (OPS1 or OPS2) will be based on your skills and experience.

• Customer Service & Communication – Excellent written and verbal communication skills, with a demonstrated commitment to delivering positive, timely and accurate customer service. You liaise effectively with staff at all levels, listen respectfully to different perspectives and uphold strict patient confidentiality at all times.

• Organisation, Accuracy & Work Ethic – Ability to prioritise competing tasks, work effectively under limited supervision (OPS1) or general direction (OPS2), and consistently produce a high standard of accurate work. You demonstrate reliability, sound attendance, strong attention to detail and an energetic, proactive approach to your role.

• Experience & Technical Capability – Proven experience delivering quality customer service in high-throughput environments. For OPS2, greater than two years’ experience in a hospital or pathology specimen collection environment or pathology laboratory, with demonstrated knowledge of Laboratory Information Systems and NATA requirements.

• Safety, Compliance & Professional Development – Sound knowledge of Work Health and Safety and infection control principles, with a clear understanding of confidentiality obligations. You are committed to continual professional development and contribute positively to a cooperative, team-based workplace culture.

About us

Statewide Clinical Support Services (SCSS) is a unique public healthcare organisation that serves health consumers and provides specialist clinical services to the health system in South Australia. SCSS encompasses BreastScreen SA, SA Dental, SA Medical Imaging, SA Pathology, and SA Pharmacy. Come and work with us to improve the health and well-being of South Australians, across all age groups and at any time of their life or health need.

What we offer

• Attractive salary packaging available
• Strong community minded culture and values providing world class care to South Australians
• Opportunity for movement across the SA Health system: There are always opportunities for you to develop your skills and your career at one of our many metropolitan or regional sites

Diversity and inclusion:

Statewide supports and fosters a culture in which employees feel they belong and feel safe at work. The culture aims to encourage all people to use their talents and to be valued and rewarded for their contributions.

Aboriginal and Torres Strait Islander applicants are encouraged to apply. 

Application Information:

• Please refer to the role description for essential educational/vocational qualifications that may be required.
• Appointment will be subject to a satisfactory Criminal History Check and compliant Immunisation screening as indicated in the role description.
• SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.
• If applying for OPS2 role need at least 1 year of phlebotomy experience in Australia
  Cover letter must be submitted and must be clear if you are applying for OPS1/OPS2 role, submissions without cover letters will not be considered.

Please note that unsolicited applications from recruitment agencies or third parties will not be accepted for this position. 

Job ref: 929481

Enquiries to:

Application Closing Date

11:55 pm Friday 13^th March 2026

Attachments

 OPS1 Pre Analytical Operational Services Officer Role Description (2).pdf

 OPS2 Pre Analytical Operational Services Officer Role Description (3).pdf

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