Supervisor Debt Recovery - Debt Management

Job no: 930392
Work type: Full time
Location: Adelaide CBD
Categories: Administration, Business and Management

Apply now

  • Central Adelaide Local Health Network, Various Locations
  • Salary  ASO-4  $76,561 - $80,256 p.a. + Superannuation and Salary Sacrifice Benefits
  • Full-time temporary up to 6 months 

About CALHN
At Central Adelaide (CALHN), we’re shaping the future of health through excellence in clinical care, research, and innovation. As South Australia’s largest health network, we deliver exceptional, safe and connected healthcare - for our patients, our community, and our people.

With more than 17,000 dedicated employees, every day at CALHN presents an opportunity to make a real impact—not because it’s expected, but because our values guide us to be our best. Find out more about CALHN sites and services, our stories and the opportunities to be part of CALHN.

About the Role

Are you a strong communicator with a passion for leadership and process improvement? As the Supervisor, Debt Recovery, you will play a key role in managing and coordinating the efficient recovery of outstanding debts across the portfolio. You’ll be responsible for overseeing complex and high-risk debtor cases, making outbound collection calls, preparing write-offs, and ensuring compliance with debt management policies. Your ability to take initiative and maintain attention to detail will be essential as you monitor the debt book and contribute to accurate, timely reporting.

In this role, you’ll also support and guide a dedicated team of Revenue Officers – Debt Management, providing hands-on supervision, training, and coaching. Your experience in debt recovery and your collaborative leadership style will help drive continuous improvement in systems and procedures. If you’re ready to take the lead in a vital function that supports the financial sustainability of the health system, we’d love to hear from you.

About You

You are a confident and capable leader with a strong background in debt management or finance, and you thrive in dynamic, high-pressure environments. Your ability to motivate teams, navigate complex challenges, and maintain a strong customer focus makes you an ideal fit for this role.

  • Proven experience supervising teams in debt management, finance or billing

  • Strong analytical and problem-solving skills with a high attention to detail

  • Excellent written and verbal communication skills across all stakeholder levels

  • Sound knowledge of hospital-based debt management and billing systems

Why You’ll Love It Here - CALHN benefits that matter
We know that a great career is about more than just the work you do, it’s also about the support you receive. At CALHN, you’ll enjoy :

  • Salary packaging – up to $9,010 for living expenses + $2,650 for meals & entertainment + pre-tax super & novated lease options
  • Safe connections – be part of a culture of safety and connectivity, focusing on outcomes and continuous improvements
  • Recognition & growth – celebrate success and explore opportunities across CALHN’s many sites
  • Flexible work options – speak to us about flexibility options for this role to suit your lifestyle
  • (delete for casuals) Paid leave – with leave loading for rest and recharge
  • Health & fitness perks – discounted access to Fitness Passport & free flu vaccinations
  • Wellbeing support – Employee Assistance Program for you & your family
  • (If approved) Relocation reimbursement - up to $10,000 (eligible applicants)

Diversity & Inclusion
We’re committed to building an inclusive workplace where everyone feels safe, respected, and supported. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people with disabilities, culturally diverse backgrounds, and LGBTQIA+ communities.

Application Information

Curious about this role?
Connect with

Debbie Underwood, Manager Debt Management
Phone: 7117 2380
E-mail: deb.underwood@sa.gov.au

Apply Now
Applications close: 11:55 pm, Sunday, 15 March 2026
Job Ref:  930392

Go to the SA Health Career Website for how to apply, and Australian and International applicant guidelines for more information

Please note that unsolicited applications from recruitment agencies or third parties will not be accepted for this position

 

Position Description

Advertised: Cen. Australia Daylight Time
Application close: Cen. Australia Daylight Time

Apply now

Back to list Refer a friend