Billing Support Officer
Job no: 930501
Work type: Full time
Location: Adelaide CBD
Categories: Administration, Business and Management
Central Adelaide Local Health Network
Statewide – SA Medical Imaging
- Salary: ASO3 - $67,589.00 - $72,033.00 p.a. + Superannuation & Salary Sacrifice Benefits
- Adelaide CBD
- Full Time, Contracted Role up to 4 Feb 2028
About the role
The Billing Support Officer plays a key role in ensuring the effective and efficient delivery of SAMI Billing services. Accountable to the Team Leader, Billing and Receipting, you will utilise the Enterprise System for Medical Imaging and PBRC to produce timely, accurate and compliant invoicing and claiming outcomes. Predominantly supporting the site at which you are located, you will provide direct billing advice to medical imaging staff and help maintain high standards of financial integrity and service delivery.
Working collaboratively across SAMI, you may also provide remote billing support to other sites to ensure equitable workload distribution, including occasional cross-site coverage during extended leave periods. Drawing on your knowledge of medical imaging billing, you will support the Coordinator, Billing Service in developing and maintaining standardised billing practices, contributing to continuous improvement and consistency across the service.
About You
Possess a high level of administrative skills, including proficient computer literacy with attention to detail for data entry and the ability to work autonomously.
Position can be metro based at RMH or onsite within medical imaging Port Pirie, however Port Pirie applicant will need to be able to travel to Adelaide for training.
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Billing & Policy Interpretation – Ability to understand, interpret and apply policy requirements relevant to billing operations, ensuring accurate and compliant outcomes.
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Problem Solving & Customer Resolution – Proven capability to identify, investigate and resolve complex billing enquiries while maintaining high standards of professional service.
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Systems & Operational Experience – Experience working with multiple computer applications and within a hospital finance or medical imaging setting.
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Communication & Relationship Management – Well-developed written and verbal communication skills, ability to work under limited supervision, manage competing priorities and maintain effective working relationships across teams, supported by a general knowledge of the Medicare Benefits Schedule (MBS).
About us
Statewide Clinical Support Services (SCSS) is a unique public healthcare organisation that serves health consumers and provides specialist clinical services to the health system in South Australia. SCSS encompasses BreastScreen SA, SA Dental, SA Medical Imaging, SA Pathology, and SA Pharmacy. Come and work with us to improve the health and well-being of South Australians, across all age groups and at any time of their life or health need.
What we offer
- Attractive salary packaging available
- Strong community minded culture and values providing world class care to South Australians
- Opportunity for movement across the SA Health system: There are always opportunities for you to develop your skills and your career at one of our many metropolitan or regional sites
Diversity and inclusion:
Statewide supports and fosters a culture in which employees feel they belong and feel safe at work. The culture aims to encourage all people to use their talents and to be valued and rewarded for their contributions.
Aboriginal and Torres Strait Islander applicants are encouraged to apply.
Application Information:
- Please refer to the role description for essential educational/vocational qualifications that may be required.
- Appointment will be subject to a satisfactory Criminal History Check and compliant Immunisation screening as indicated in the role description.
- SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.
Please note that unsolicited applications from recruitment agencies or third parties will not be accepted for this position.
Job ref: 930501
Enquiries to:
Application Closing Date
11:55 pm Friday 13th March 2026
Attachments
RD Billing Support Officer_LHN.pdf
Advertised: Cen. Australia Daylight Time
Application close: Cen. Australia Daylight Time
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