Operational Services Officer

Job no: 931548
Work type: Full time
Location: Adelaide Metro Northern
Categories: Pathology

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Central Adelaide Local Health Network

Statewide – SA Pathology

  • Salary: OPS2 - $58,709 - $63,154 p.a. + Superannuation & Salary Sacrifice Benefits
  • Location:  Modbury Hospital, Modbury
  • Full Time, Temporary contract until Feb 2027

About the Role

As a Pre-Analytical Operational Services Officer, you will play a vital role in ensuring the smooth, safe and efficient operation of Pre-Analytical Services. You will provide high-quality, empathetic customer service to patients and clients while undertaking pre-analytical processing duties. From receiving, sorting and preparing specimens for analysis — including centrifugation and sub-sampling — to ensuring appropriate storage and transport conditions, your work will directly support timely diagnosis and treatment. You will accurately enter patient and test information into Laboratory Information Systems, including Millennium, manage enquiries, liaise with surgeries and hospitals, and ensure request details meet required standards.

Working within a collaborative team environment, you will contribute to quality improvement activities, accreditation standards (including NATA and WHS), and infection control compliance. You will support daily collection centre operations when required and help prepare specimens for transport across the SA Pathology network. With opportunities to train and mentor colleagues and act as a Pre-Analytical Supervisor when required, this role offers the chance to build capability while making a meaningful difference to patient care and service excellence.

About You

While there are no formal educational requirements, you will bring proven experience, strong interpersonal skills and a commitment to delivering accurate, high-quality service within a fast-paced pathology or hospital environment.

  • 2+ years’ experience in pathology or specimen collection

  • Exceptional customer service with strong communication skills

  • High attention to detail with ability to prioritise workloads

  • Sound knowledge of NATA, WHS, infection control & confidentiality

About us

Statewide Clinical Support Services (SCSS) is a unique public healthcare organisation that serves health consumers and provides specialist clinical services to the health system in South Australia. SCSS encompasses BreastScreen SA, SA Dental, SA Medical Imaging, SA Pathology, and SA Pharmacy. Come and work with us to improve the health and well-being of South Australians, across all age groups and at any time of their life or health need.

What we offer

  • Salary Benefits: Enjoy flexible salary packaging options, including up to $9,010 each FBT year for living expenses (such as mortgage, rent, utilities and groceries) plus an additional $2,650 for meal and entertainment expenses.
  • Annual Leave: Enjoy paid recreation leave for essential rejuvenation, with leave loading applied.
  • Health and Fitness Benefits: Access to Fitness Passport, a discounted workplace health and fitness program for you and your family, plus an annual voluntary flu vaccination to support your wellbeing.
  • Employee Assistance Program: Confidential counselling and support services for you and your family via our Employee Assistance Program.

Diversity and inclusion:

Statewide supports and fosters a culture in which employees feel they belong and feel safe at work. The culture aims to encourage all people to use their talents and to be valued and rewarded for their contributions.

Aboriginal and Torres Strait Islander applicants are encouraged to apply. 

Application Information:

Please note that unsolicited applications from recruitment agencies or third parties will not be accepted for this position. 

Job ref: 931548

Enquiries to:

Margaret Easson

Application Closing Date

11:55 pm Tuesday, 24th March 2026

Attachments

Download File 931548 OPS2 Role Description SA Pathology - Operational Services Officer.pdf

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Position Description

Advertised: Cen. Australia Daylight Time
Application close: Cen. Australia Daylight Time

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