Lead Change From Within - Mental Health Consumer Consultant!

Join SA Health as a part-time Consumer Consultant - Mental Health at Flinders Medical Centre, where your lived experience becomes a powerful tool for improving mental health services across South Australia. You'll advocate for consumer perspectives, facilitate engagement initiatives, and collaborate with healthcare teams to ensure patient voices are heard in service planning and delivery. This ongoing role offers flexible part-time hours and the opportunity to create meaningful change in mental health care while being part of Australia's most trusted health system.

About the role: 

Reporting to the Team Leader, this role is responsible for providing support to people with depression and anxiety related disorders through the coordination of self-management groups and consumer feedback mechanisms.

Duties for the role will include:

• Provision of one to one support and group support,
• Responsible for the peer self-management group programme,
• Assisting clients by providing information relating to ongoing therapy as discussed with treating therapists,
• Coordinating the consumer feedback program in collaboration with FPTS staff,
• Providing advice to the FPTS management committee on specific consumer issues

About you:

• Demonstrated ability to be an effective self-manager of their own mental health,
• Willingness to undertake formal leader training in community self-management processes and practices,
• Strong interest in consumer advocacy and a capacity to act as an advocate,
• Demonstrated written and verbal communication skills, with the ability to communicate effectively with a broad range of people,
• Demonstrated ability to handle and manage confidential and sensitive information, recognising circumstances when such information must be disclosed as appropriate,
• Experience in the use of Microsoft Word software and general administration duties,
• Current or past experience of having a diagnosis of anxiety/depression,
• Completion of an evidence based Cognitive Behaviour Therapy (CBT) treatment program successfully and currently living well with the recovery from that condition,
• Experience in coordinating a consumer support group or self-management program

Please see the attached Role Description for additional information.

Want To Know More? Contact: Sharon Brown, Nurse Consultant Flinders Psychological Therapy Services, 0410 323 501, Sharon.Brown@sa.gov.au

Application Closing Date: 5:00 pm Thursday 30 April 2026

Attachments:

• OPS2 Consumer Consultant- Role Description
• Australian applicant guidelines
• International applicant guidelines

Applicant Information:

• We also offer salary sacrifice benefits which provide the opportunity to save money by paying for some of your everyday expenses from your salary before it is taxed. Click here to find out more about salary packaging.
• The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
• Appointment will be subject to a satisfactory Criminal History Check and Immunisation compliance as indicated on the Role description.
• SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.
• Aboriginal and Torres Strait Islander applicants are encouraged to apply.  Job ref: 934596