Senior Analyst Financial Crime Customer Lifecycle Management
Job no: 533971
Work type: Permanent Full Time
Location: Sydney
Categories: Asset Protection
Are you our next rising Star?
Continue your career with us as the Senior Analyst Financial Crime Customer Lifecycle Management at The Star Sydney!
Continue to shine at THE STAR!
The Star Entertainment Group (TSEG) is a publicly listed company on the ASX. Our purpose is to create fun at trusted destinations, and our aim is to deliver sustainable outcomes for our guests, our Team Members, the communities in which we exist and our shareholders. We do this by providing entertainment, gaming, and leisure experiences in a safe, responsible, and ethical way. We will do this by embedding our values to lead the organisation with a focus on safer gambling and good business practices.
Position Purpose:
Perform a wide range of complex analysis, recording and reporting actions in accordance with The Star’s AML/CTF Program and regulatory statutory requirements.
Supervise customer data / record management and outreach requirements.
Accurately update & maintain customers records to ensure complete and comprehensive customer records and risk ratings.
Supervise customer data / record management and outreach requirements.
Accurately update & maintain customers records to ensure complete and comprehensive customer records and risk ratings.
Some of your responsibilities:
- Help to lead the delivery of the centralised Customer Lifecycle Management team and process, including processing of exclusions, multiple membership merge, inactive patrons and customer management activities.
- Ensure quality and accuracy of the team through 4 eye verification and delegated authorities.
- Engage with stakeholders and direct with customers to confirm and complete outreach requirements.
- Act as a point of reference (POR) for the team to ensure consistency in process execution.
- Lead and execute customer management and lifecycle remediation activities.
- Engage with the key stakeholders and adhere to regulatory obligations and company policies.
Knowledge, Qualifications & Skills:
- Previous experience working in a due diligence, intelligence, investigative or compliance related environment; and/or; Financial Crime an advantage.
- Experience in a Customer centric (Customer Lifecycle) process environment.
- Tertiary studies in a subject which requires a high level of critical analysis and independent research is desirable, e.g. Law, Criminology, Economics, Accounting.
- Experience working in a casino and/or gaming environment would be an advantage but not essential.
- Comprehensive understanding of relevant statutory compliance and reporting requirements.
- Working knowledge of domestic and international banking requirements.
- Comprehensive understanding of relevant statutory compliance and reporting requirements.
- Strong analytical and critical thinking skills, and the ability to work independently.
- Excellent verbal and written communication skills.
- Strong Microsoft Office skills and proficient in using analytical software and database record management systems.
Please be aware that eligibility checks may be required as part of the recruitment process and ongoing employment for this position.
Continue to SHINE at The Star.
It's your move!
Make your next move by clicking the link below.
Advertised: AUS Eastern Standard Time
Application close: AUS Eastern Standard Time
Apply now