Our team members nourish the bodies and minds of thousands of people every day, through food and support services focused on health and wellbeing. Creating bonds and connections between people and communities across Australia, Compass Group’s corporate footprint is designed for people, the planet and communities in which we work to thrive now and long into the future. 

At Compass Group Australia, our Operational Excellence team is dedicated to driving operational excellence and continuous improvement. Our focus is on optimising processes, systems, and standards to enhance efficiency, user experience, and productivity across our operations. 

The Opportunity: 
Are you a data-driven professional with a passion for process optimisation? We are looking for an experienced Process Analyst to drive improvements in our labour and food value chain. This role will see you collaborate with cross-functional teams, develop best practices, and translate complex processes into actionable standards that enhance operational efficiency. 

 Key Responsibilities: 

• Work with Subject Matter Experts (SMEs) to refine labour planning and food processes. 

• Develop training materials and best practices to enhance workforce management. 

• Establish clear, actionable standards to drive operational excellence. 

• Lead small to medium-scale projects that improve quality, performance, and reduce waste. 

• Implement new processes and ensure smooth transitions through change management. 

• Deliver training programs to embed cultural and operational improvements. 

• Analyse operational and commercial data to assess the impact of process changes. 

• Provide insights through dashboards and reports to support decision-making. 

• Drive continuous improvement initiatives using data-driven strategies. 

• Model and refine workforce management and rostering systems. 

• Support the development of tools to enhance efficiency in labour planning. 

• Work closely with operational leaders to align process improvements with business goals. 

• Build strong relationships with stakeholders to drive engagement and support. 

 About You: 

• Bachelor’s degree in Business Administration, Industrial Engineering, or a related field 

• 5–7 years of operational experience in hospitality or service industries, with a focus on workforce management 

• Strong background in process improvement and project management (Lean, Six Sigma certification is a plus). 

• Advanced proficiency in Microsoft Excel, PowerPoint, and workforce management systems. 

• Excellent analytical skills, with the ability to translate data into actionable insights. 

• Strong technical writing and communication skills. 

 The Benefits 

You will have the support, infrastructure, systems and processes you would expect from a global organisation. As an employer of choice, we recognise high performance and foster individual development. Additionally, our employees enjoy the following benefits: 

• Immediate access to 100+ retail discounts accessible from your mobile. 

• Multiple salary packaging options to help your dollar go further. 

• Health and well-being employee benefits to help look after you. 

• Recognition programs including service and safety awards, and regular team events. 

• Ongoing training and development, and endless career growth opportunities. 

If you’re ready to make a meaningful impact and drive efficiency in our labour and food value chain, apply now!