Head of BUILT by Levy

Melbourne or Sydney based | National remit | The Future of Events

Build What’s Next

BUILT is Levy’s multidisciplinary venue experience team, bringing together strategy, data, storytelling, design and delivery to create environments that are memorable, operationally exceptional and commercially powerful. We do not simply support venues; we build them to lead.

As Head of BUILT, you will set the creative, brand and experience vision for Levy across Australia. Leading a multidisciplinary function, you will connect ambitious ideas with agile execution, transforming concepts into distinctive hospitality experiences across stadia, arenas, event precincts, retail and exhibition environments.

This is a national based leadership role for a commercially sharp and creatively fearless executive who thrives on pace, complexity and visible impact.

What Does a Typical Day Look Like?

No two days will look the same. You could be shaping a new venue experience with a client, challenging a project team to move faster, testing how technology and data can unlock commercial value, or guiding a major concept from initial vision through to activation. You will move confidently between the boardroom, the design process and live venue environments, keeping creativity ambitious, delivery disciplined and the guest at the centre of every decision.

Job Responsibilities

• Set and deliver Levy’s creative, brand and experience vision across the Australian portfolio
• Lead a multidisciplinary function spanning strategy, innovation, business excellence, marketing, technology and project delivery.
• Partner with clients and senior stakeholders to translate commercial priorities into compelling experience-led solutions.
• Take concepts from initial creation through design development, mobilisation and live activation.
• Integrate technology, AI, data and insights to accelerate decisions, productivity and project lifecycles.
• Direct capital and experience-led investment toward stronger guest engagement, commercial returns and long-term portfolio value.
• Build scalable capabilities and agile ways of working that support market expansion, client growth and new opportunities.
• Strengthen Levy’s market position through distinctive creative output, strategic partnerships and sector-leading thought leadership

Hands-on Experience

• More than 10 years of senior leadership experience across hospitality, venues, design, brand, retail, leisure or experience-led environments.
• A proven record of leading complex programs from concept and design through mobilisation and commercial activation.
• Strong commercial judgement, including experience shaping investment decisions, managing budgets and delivering measurable value.
• Experience integrating design, technology, data and operations to improve performance and the guest experience.
• Credibility with executive leaders, clients and partners, with the ability to influence decisions and align diverse stakeholders.
• Experience leading multidisciplinary or multi-site teams through complexity, rapid change and competing priorities.
• Exposure to brand transformation, market entry, business integration or strategic growth initiatives.
• Experience overseeing major capital investment, venue transformation or large-scale development programs.
• Background in Senior Event Production and Retail management, Staging and Lighting, merchandise and consumer engagement, combined with third party brand collaborations and ‘pop-up’ style or unique marketing concepts or highly visible event series.

Enjoy the Benefits

• A workplace where safety leadership is genuinely valued
• Hybrid work arrangement - work 2 days from home
• Performance tied bonus program available for this role
• Compass Group Employee benefits scheme
• Over 100+ partnered retail and online discounts for health, travel, groceries and goods
• Novated lease options available along with salary sacrifice

The Leadership Edge

You think beyond the obvious and move quickly from possibility to action. You are creative without losing commercial discipline, strategic without becoming removed from delivery, and confident enough to challenge convention while bringing others with you.

Above all, you know that extraordinary guest experiences are not accidental. They are designed, built and continuously improved. If this is you and you can see this vision, we invite you to apply today.

Working with a large global company means you can be assured that we have an attractive benefits program! This includes comprehensive learning & development offerings, a variety of recognition programs and company discounts, an excellent salary benchmarking matrix and at this management level also includes an incentive bonus scheme! You can read all about these here: Why work at Compass