Responsibilities

• Provide professional and administrative support to the Assistant Director and Managers in the Care Management Program test
• Manage calendars and schedules, arrange appointments, meetings, conferences and webinars; take minutes of meetings, transcribe materials, maintain and update staff calendar on a daily basis
• Analyze and audit data while developing and maintain spreadsheets and Excel databases; ensure data accuracy and integrity of various Utilization/Care Management (UM/CM) reports
• Generate, prepare, and initiate correspondence and reports using Microsoft Excel, Word, and Access
• Create slides and charts for presentation using Microsoft Power Point and Visio; ensure presentations are user friendly and data is displayed appropriately
• Research reference documents, provide administrative support and coordinate vendor and other committee meetings
• Order office supplies and submit departmental expenses (i.e. staff training, staff travel, conferences/webinars, holiday party, etc.) through Finance System (Oracle)
• Perform additional duties and projects as assigned by management
• Must meet performance standards including attendance and punctuality

Qualifications

• High School Diploma or GED required; college degree preferred
• Minimum two (2) years experience as an Administrative Assistant providing support to management required
• Experience in a health insurance, benefits, managed care environment preferred
• Intermediate skill level in Microsoft Excel and Word required; able to create reports, formulas and maintain statistical data
• Knowledge of Microsoft Access, Microsoft Visio, Outlook, Claims or other Web Based Systems (ADP, V3, QNXT, Oracle) preferred
• Excellent verbal, written and interpersonal skills
• Ability to establish and maintain effective working relationships with members, employees, Funds, providers, union, and other agencies
• Ability to work independently and multitask under deadline pressure