The Coordinator, Emergency Services and Insurance and Risk supports the daily operations of the departments to assist in maintaining a safe and healthy environment for the campus community. Duties include assisting with the university insurance portfolio, maintaining the driver database and fleet roster, administering claims and loss control measures, maintaining key systems including Everbridge and LiveSafe, managing certificates of insurance, and providing high-quality customer service. This position collaborates regularly with internal constituents across the University and external constituents.

The Coordinator is supervised by the Manager, Emergency Services and Insurance and Risk.

The Office of Insurance and Risk supports Pepperdine’s mission by managing the institution’s insurance portfolio, facilitating risk discussions, and partnering with individuals and departments to develop sound mitigation strategies that enable them to achieve their vision and objectives while prioritizing the health and safety of the community.

The Office of Emergency Services is tasked with ensuring the University is prepared for natural and man-made disasters, and responding to them when they occur.

Duties

• Assist the Manager with managing the University's insurance portfolio including facilitating the completion of annual insurance renewal applications, claims management, addressing coverage questions, benchmarking with other schools, and issuing certificates of insurance. 
• Maintain the day-to-day operations of the Office of Insurance and Risk including: scheduling, responding to internal and external constituents via phone and email, maintaining files, creating business processes to maximize office efficiency, scheduling event logistics, supporting Pepperdine's LMS system, assisting with the microbial process, and completing research projects, among other duties.
• Identify exposures to loss for property, income, liability, personnel; administer loss control/accident investigations; administer loss history processes and other relevant data tracking.
• Interact regularly with University constituents including brokers and consultants.
• Facilitate the utilization of internal and external loss-prevention/control services.
• Serve as Critical Support Personnel (CSP) during emergencies.
• Perform other duties as assigned.
• Uphold University mission through work performed.

The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Skills and Qualifications

Required:

• Bachelor's Degree or equivalent years of office administration experience.
• Ability to:
  1. Communicate effectively both verbally and in writing to provide high-level customer service;
  2. Maintain a positive attitude for issues of life safety and risk management;
  3. Multitask and be detail-oriented;
  4. Maintain confidentiality;
  5. Remain flexible with changing priorities.
• Ability to use Google suite programs (Docs, Sheets, etc.).

Preferred:

• Experience in insurance and claims handling, and emergency preparedness.
• Higher education experience.
• Knowledge of PeopleSoft.

This is a Regular, Nonexempt, 40 hour per week position.

Expected Pay Range: $23.07 - $25.96 per hour 

The above pay range reflects what Pepperdine University reasonably expects to pay for this position at time of posting. Actual compensation may vary based on relevant factors such as work experience, market conditions, education/training, and skill level. In addition to base pay, Pepperdine offers a robust and highly competitive benefits package.

Pepperdine is an Equal Employment Opportunity employer and does not unlawfully discriminate on the basis of any status or condition protected by applicable federal, state, or local law. Pepperdine is committed to providing a work environment free from all forms of unlawful discrimination and harassment. Engaging in unlawful discrimination or harassment will result in appropriate disciplinary action, up to and including dismissal from the University.

Pepperdine is religiously affiliated with the Churches of Christ. It is the purpose of Pepperdine to pursue the very highest employment and academic standards within a context that celebrates and extends the spiritual and ethical ideals of the Christian faith. While students, faculty, and staff represent many religious backgrounds, Pepperdine is permitted under applicable law and reserves the right to seek, hire, and promote persons who support the goals and mission of the institution, including the right to prefer co-religionists who support Pepperdine's Christian mission.

Qualified individuals should be able to show respect for workplace differences, and have the ability to work effectively with individuals from different backgrounds.

Offers of employment are contingent upon successful completion of a criminal, education, and employment screening. The University conducts such screenings in compliance with applicable laws and with the objectives of evaluating risk and supporting a safe environment for students, faculty, staff, and guests; safeguarding key University assets including people, property, information, and the University’s reputation; and providing comprehensive job-related information to University leaders to enable them to make prudent hiring decisions. Individuals will be required to disclose any criminal convictions on a designated form after receiving a conditional offer of employment; failure to disclose accurate information may result in withdrawal of the offer or termination of employment. Qualified individuals with criminal histories will be considered for employment in compliance with applicable laws, including the Los Angeles County Fair Chance Ordinance.