Administration Officer – TLC Clifton Views

Location: Fitzroy North, Melbourne

Company: TLC Healthcare

Hours: Full-time, Onsite, Monday – Friday (9:00 AM – 5:00 PM) hours may vary depending on operational needs.

About Us

TLC Healthcare is a proud Employer of Choice for the past nine consecutive years and was awarded the Global Healthy Workplaces Award for large employers in 2023. As a leader in integrated healthcare, we provide Australia’s first fully integrated healthcare service with aged care at its core.

Located in the heart of Fitzroy North, Clifton Views is Melbourne’s first high-rise residential aged care home, offering 123 beds and a range of senior care services tailored to the needs of older people. Our extensive on-site services include a community medical centre, allied health services, a gym, physiotherapy, dietetics, podiatry, a resident’s sports bar, a café, and even a virtual reality cinema.

The Role

We are seeking a cheery and motivated Administration Officer to manage our busy reception. You’ll be responsible for delivering high-quality customer service that ensures all guests, residents, and employees feel warm and welcomed.

Key Responsibilities

Manage reception duties, including:

• Operating a busy switchboard
• Greeting guests and visitors
• Handling deliveries
• Oversee rosters and ensure minimal vacant shifts
• Support staff education and training initiatives
• Assist with payroll-related tasks
• Provide administrative support to the General Manager
• Maintain procedures for smooth front and back-of-house management
• Deliver exceptional customer service to all stakeholders
• Build strong relationships and collaborate with TLC employees

Why Join Us?

• Be part of a globally recognized workplace that values employee well-being
• Work in a modern, vibrant aged care residence with state-of-the-art facilities
• Enjoy a supportive and dynamic work environment where your contributions truly matter Access professional development opportunities within an industry-leading organization

What you’ll need

• Autonomous computer literacy and speed
• Aged Care experience (desirable)
• Up-to-date COVID-19 vaccinations (3 doses) 
• 2025 Influenza vaccination
• NDIS Check (includes Police Clearance) 
• Eligibility to work in Australia  
•  

What you’ll get  

• $5 employee meals
• Exclusive TLC Employee Shopping Portal access and receive significant wholesale discounts on everyday items
• Program of employee and wellbeing initiatives     
• Mentoring and coaching
• Employee Assistance Program    
• Discounted health insurance     
• Free gym membership      

TLC Healthcare operate on a direct sourcing model and request agencies to respect no unsolicited contact for vacancies advertised.

For any questions regarding this role, please feel free to contact Talent Acquisition at talentacquisition@tlchealthcare.com.au  

To learn more about the benefits of joining Team TLC, please visit our website tlchealthcare.com.au

We are an organisation with a strong sense of purpose that celebrates diversity, inclusion and embodies our core values of respect, accountability, excellence, collaboration, integrity and innovation.        

Our culture is based on a supportive team environment where people thrive and achieve their best professionally.        

TLC Healthcare encourage all people of different backgrounds to apply.       

As part of our recruitment process, you may be required to complete a pre-employment psychometric and medical assessment.