Receptionist/ Administration Officer – Part-time

Location: TLC Aged Care,Belmont, Geelong

Hours: Monday – Friday, 9:00 AM – 4:00 PM

Employment Type: Part-time Onsite Role

About TLC Healthcare

TLC Healthcare has been recognised as an Employer of Choice for the past nine consecutive years and was awarded the Global Healthy Workplaces Award for large employers in 2023. Our innovative healthcare precincts provide Australia’s first fully integrated healthcare service with aged care at its core, leading the way in integrated healthcare.

About TLC Healthcare Belmont

Situated in the heart of Geelong, TLC Healthcare Belmont offers high-quality residential aged care in a welcoming environment alongside a co-located TLC Medical Centre. With an exciting redevelopment underway, the Belmont precinct is transforming healthcare in Geelong, delivering state-of-the-art services to meet the diverse needs of aged care residents and the wider community.

About the Role

We are looking for a cheery and motivated Reception/Administration Officer to be the first point of contact for our busy aged care reception. You will provide warm, high-quality customer service to ensure all guests, residents, and employees feel welcomed.

Key Responsibilities

• Manage a busy switchboard and assist callers efficiently
• Meet and greet guests, ensuring a positive first impression
• Accept and process deliveries
• Maintain cleanliness and stock levels in the foyer café
• Support the Administration Officer in daily operations
• Assist in minimising vacant shifts within the team
• Support employee education and compliance tracking
• Deliver exceptional customer service in all interactions
• Foster strong, collaborative relationships with TLC employees

What you’ll get  

• Exclusive TLC Employee Shopping Portal access and receive significant wholesale discounts on everyday items 
• Program of employee and wellbeing initiatives      
• Employee Assistance Program     
• Enrolment into our ongoing leadership development program  
• Discounted health insurance      
• Free gym membership       
• Novated leasing  

What you’ll need

• Certificate III in Administration (desirable)
• Certificate III in Individual Support (Ageing) (desirable)
• Aged Care experience (desirable)
• Up-to-date COVID-19 vaccinations (3 doses) 
• NDIS Check (includes Police Clearance) 
• Eligibility to work in Australia  

TLC Healthcare operate on a direct sourcing model and request agencies to respect no unsolicited contact for vacancies advertised.

For any questions regarding this role, please feel free to contact Talent Acquisition at talentacquisition@tlchealthcare.com.au  

To learn more about the benefits of joining Team TLC, please visit our website tlchealthcare.com.au

We are an organisation with a strong sense of purpose that celebrates diversity, inclusion and embodies our core values of respect, accountability, excellence, collaboration, integrity and innovation.        

Our culture is based on a supportive team environment where people thrive and achieve their best professionally.        

TLC Healthcare encourage all people of different backgrounds to apply.       

As part of our recruitment process, you may be required to complete a pre-employment psychometric and medical assessment.