The Opportunity:

We are looking for an experienced Administrator who thrives in a busy environment and enjoys being part of a local community to join our Karratha Resources Team.

Reporting to the onsite Village Manager, the primary objective of these roles is to assist in all front of house administration/reception and finance administration as required in a safe and efficient manner while providing a high-quality service to guests. 

This role is a Fly-in-fly-Out basis, flying from Perth to our sites at Karratha. For Karratha locals, this position is also available on a Drive-In-Drive-Out basis from Karratha to our Village.

• Competitive Annual Wage - $75,000 - $80,000 plus sper
• 2 weeks on, 1 week off roster.

The Position:

ISS is seeking an experienced Administrator/Reception Attendant to lead our on-site department, provide an excellent administrative and customer service, while ensuring all contractual obligations are met.

Key Responsibilities:

• Ensure professionalism and accuracy with all information passed through reception to staff and management. 
• Oversee the Village Administration/Front Office/Reception operation to achieve a reputation as a market leader in individualised customer focused service within the Facility Management Industry. 
• Assist in all guest arrivals and departures ensuring that room allocations and check in/check out processes follow set procedures and are customer focused.
• Regular liaison with Maintenance ensuring maintenance requests are completed quickly focusing on guest needs as a priority. 
• Liaise with Housekeeping to ensure room cleanliness standards are maintained while meeting productivity goals.
• Site plane Bookings and Accommodation Bookings as required.
• Assist in the preparation of accurate and timely invoices for the village services.

What we are looking for:

• Demonstrated experience in an administrative position, preferably in hospitality or accommodation booking.
• Ability to resolve any guest concerns or issues in a timely and professional manner.
• Knowledge of INX & RMS beneficial.
• Microsoft Office Suite proficiency essential.
• As you will be in constant contact with senior executives and external representatives, you will display polished presentation and communication abilities.
• Police Clearance or willing to obtain one and medically fit to pass pre-employment medical.
• Australian Driver’s Licence (preferred).

What you will get in return:

• Supportive on-site leaders and off-site P&C team to support your work.
• All meals, accommodation and uniform provided whilst on site.
• Mental, financial and physical health support programs.
• Great team culture in a global business that nurtures talent has a commitment to a diverse and inclusive workforce.
• Ongoing support and training with opportunities to grow at a global company.