ISS IS A PLACE TO BE YOU

We have ambitious goals for how we work, how we impact our surroundings and how we treat our people. It’s you that makes the difference to making amazing places, and we believe everyone can influence change for the better

”Connecting People and Places to Make the World Work Better”.

We are currently seeking an exceptional Training and Capability Manager to join ISS Facility Services to be employed on a full-time basis, based at Melbourne Airport.

As the Training & Capability Manager at ISS Melbourne Airport, you will lead the strategic development and delivery of training, assessment, and compliance programs for our aviation security workforce. This role is central to ensuring our team is qualified, competent, and aligned with industry standards—while fostering a culture of excellence, safety, and continuous improvement. You’ll manage performance plans, oversee regulatory compliance, and support onboarding and development initiatives that contribute to an exceptional traveller experience and our clients’ commercial success.

The role will directly report to the General Manager  - Aviation Security.

The Position: 

• Oversee delivery of training programs and maintain training records 
• Coordinate and maintain accurate training and accreditation records across internal and external systems
• Coordinate probationary staff files
• Support ISS People & Culture with recruitment and onboarding processes
• Manage the system for all recurrent assessment activities, assigning additional resources to tasks as required
• Ensure that site training files for all employees are accurately maintained and kept up to date for the duration of their employment
• Ensure all employees hold current identifications, clearances, licences as required for their role and duties
• Conduct regular audits and inspections on records to ensure accuracy and currency
• Self-Audit Program including timely period reporting
• Follow process control documentation such as safe work method statements or work instructions
• Assist in conducting assessments as required
• Assist in delivery of training as required

Our Benefits:

• Employee Benefits – Discounted retail, utilities, home loans, hotels and more
• Training and career advancement within a global company
• Free on-site parking

Minimum Criteria:

• Currently hold an ASIC or have the ability to obtain an ASIC (clear criminal history)
• Hold or be able to obtain a Victorian Security Licence
• Certificate II in Transport Security Protection (can be provided if not already held)
• Certificate IV Workplace Assessment and Training  (TAE40122, TAE40116 or equivalent)
• Approval as a Screener Accreditor from Dept. of Home Affairs (can be provided if not already held)
• Sound reporting history/performance record as a workplace mentor with at least 12 months experience
• Excellent communication skills – both written and verbal
• High level of computer literacy
• Strong leadership, commercial and organisational knowledge
• Highest levels of personal integrity
• Experience managing and delivering training within a large organisation

To apply for this role please click on the 'apply' link and complete the online application.

ISS is passionate about creating a culture that values inclusion and diversity, where all our people are treated fairly and respectfully. We encourage applications from Aboriginal and Torres Strait Islander peoples, Veterans, people with disability, people from different cultural backgrounds and lesbian, gay, bisexual, transgender, intersex, queer and asexual (LGBTIQA+) people.

We are an ethical employer, recognised by the industry for paying fairly and ensuring a safe working environment for all our staff. Read more about ISS in Australia and New Zealand on our website. www.au.issworld.com

**WE RESPECTFULLY ASK NO AGENCY APPROACHES PLEASE**

ISS IS A PLACE TO BE WHO YOU ARE

Every ISS employee, or “Placemaker,” is part of both a diverse team and global community of colleagues where different skills, personalities, and life choices are acknowledged and celebrated as part of a positive, inclusive environment. ISS teams come together to care for clients and colleagues, championing talents and uniting with trust in a place open to the true self.

ISS IS A PLACE TO BECOME WHAT YOU WANT

ISS is a global workplace experience and facility management company, provides placemaking solutions that contribute to better business performance and makes life easier, more productive and enjoyable – delivered to high standards by people who care.

ISS IS A PLACE TO BECOME PART OF SOMETHING BIGGER

With over 485,000 employees throughout 46 countries ISS is a company of belonging.