📢 We’re Hiring: Performance Coordinator

📍 Location: Milperra, NSW

🕒 Employment Type: Full-time

💼 Industry: Cleaning Services, Customer Service

Be part of something bigger. Be part of ISS.

We’re seeking an experienced Performance Coordinator to ensure rosters align with budgets, EBAs, and operational requirements while supporting continuous improvement initiatives that
optimise workforce utilisation and financial outcomes. By providing data-driven insights and fostering collaboration, the performance coordinator plays a key role in achieving operational excellence and delivering value to both the business and its customers

This Full Time permanent role will be based onsite at our Milperra office.

🔧  What You’ll Do

• Partner with operational teams to ensure master rosters align with budgeted
• hours.
• Ensure rosters align and compliant with budgets, EBAs, and operational
• requirements.
• Analyse workforce data to identify trends, risks, and opportunities for
• improvement.
• Support roster optimisation in workforce utilisation and financial outcomes
• whilst maintaining service delivery.
• Provide accurate and timely reporting on labour performance metrics.
• Collaborate with People & Culture and Finance teams to validate workforce
• planning decisions.
• Act as a change agent for labour optimisation and performance
• improvement activities.
• Act as a key point of contact for performance-related queries and provide
• informed advice to stakeholders.
• Contribute to the development and implementation of best practices in labour management.
   

Compliance requirement - Hold and maintain a NSW Working with Children Check, NSW Police Clearance and NSW Government Clearance.

🌟  Why Join Us?

Impact: Play a key role in ensuring coverage for cleaning services across schools and government sites

Growth: Access to professional development and career advancement opportunities

Culture: Join a collaborative, inclusive, and forward-thinking team

How to Apply:
Click on the 'apply' link and complete the online application.

Our Commitment:
ISS fosters a culture of inclusion and diversity, welcoming applications from Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, individuals from diverse cultural backgrounds, and LGBTIQA+ communities. We are committed to fair pay and a safe working environment.

Learn more about ISS in Australia and New Zealand on our website.

Please note: No agency applications are accepted