Cleaning Team Support | Defence Services | Western Australia

Location: Multiple Defence Sites – Perth & Surrounding Areas, WA
Division: ISS Defence – Living & Working Services

Ready to Take the Next Step in Your Cleaning Career?

Are you an experienced cleaner who enjoys helping others, leading by example and delivering high-quality service? This could be the opportunity you've been waiting for!

ISS Facility Services is seeking a motivated and reliable Cleaning Team Support team member to assist with the day-to-day delivery of cleaning services across our Defence sites in Western Australia.

This is an exciting opportunity for someone with commercial cleaning experience who is ready to take on additional responsibility, support their colleagues and develop their leadership potential.

At ISS, we make space for people and businesses to thrive.

About the Opportunity

As a Cleaning Team Support team member, you'll work closely with the Cleaning Team Leader to ensure cleaning operations run smoothly, safely and efficiently.

You'll play an important role in supporting frontline cleaning teams, coordinating daily tasks, maintaining service standards and providing practical guidance to colleagues.

This is a hands-on role where you'll lead by example, help solve operational challenges and contribute to creating clean, safe and welcoming environments for Australia's Defence personnel.

Key Responsibilities

• Support daily operations: Assist the Cleaning Team Leader with coordinating cleaning activities, workloads and daily priorities.

• Guide and support team members: Provide hands-on coaching in cleaning methods, equipment use, safety procedures and quality expectations.

• Maintain high standards: Support the delivery of scheduled, responsive and specialised cleaning activities.

• Assist with workforce coordination: Help manage daily task allocation, staff coverage and changing operational requirements.

• Monitor service quality: Conduct cleaning inspections, identify areas for improvement and assist with resolving service issues.

• Promote workplace safety: Encourage safe work practices and ensure cleaning equipment and materials are used correctly.

• Support new starters: Assist with onboarding, training and practical guidance for new team members.

• Work collaboratively: Identify operational issues and work with the Cleaning Team Leader to implement practical solutions.

• Lead by example: Promote teamwork, accountability, customer service and a positive workplace culture.

About You

We're looking for a proactive, approachable and hardworking team player who takes pride in their work and enjoys supporting others.

To be successful, you'll have:

• Minimum 2 years' experience in commercial cleaning, facilities services or a similar operational environment

• Strong knowledge of commercial cleaning methods, equipment and quality standards

• Experience supporting day-to-day cleaning activities

• The ability to guide, coach and assist other team members

• Good organisational, communication and problem-solving skills

• A positive attitude and commitment to teamwork

• The ability to work independently and confidently make day-to-day decisions

• Strong attention to detail and a commitment to safety and service quality

Essential Requirements

• Australian Citizenship – mandatory

• Ability to obtain and maintain a Defence Baseline Security Clearance

• Current unrestricted Australian Driver's Licence

• Ability to meet the physical demands of the role

• Ability to work safely and follow Defence site procedures

Highly Regarded

• Previous experience in Defence, government or secure facilities

• Experience providing informal leadership, mentoring or team support

• Experience supporting periodic or specialist cleaning activities

• Relevant chemical handling and cleaning equipment training

• Senior First Aid qualification

Why Join ISS?

At ISS, we believe great teams are built by people who support and inspire one another.

We offer:

• Career development: Build your leadership skills and progress your career within ISS

• Supportive workplace: Work alongside experienced leaders and collaborative teams

• Training opportunities: Continue developing your cleaning and operational skills

• Employee benefits: Access to retail discounts and wellbeing initiatives

• Meaningful work: Help maintain essential facilities supporting Australia's Defence Force

• Global opportunities: Be part of a leading international facilities services company

Ready to Step Up?

You've built your cleaning experience – now it's time to take your career further!

If you're a reliable and experienced cleaning professional who enjoys helping others succeed, we'd love to hear from you.

Click APPLY NOW and take the next step in your career with ISS!

Diversity & Inclusion

ISS is committed to creating a diverse, inclusive and respectful workplace where everyone has the opportunity to thrive.

We encourage applications from Aboriginal and Torres Strait Islander peoples, veterans and Defence families, people with disability, culturally and linguistically diverse communities and members of the LGBTIQA+ community.

Learn more about ISS Australia & New Zealand at www.au.issworld.com.

We respectfully request no agency approaches.