Team purpose

Actively support the project management of strategic matters and portfolios of matters to improve quality, profitability, speed, tractability, and transparency with an emphasis on repeatability, scalability, and pace. Drive through the same benefits to matters that are not actively staffed with LPMs, assisting with infusing project management discipline through consultations, trainings, templates, workflows, checklists, and automation. Remain agile in bringing appropriate focus on localisation, technology and process improvement. The core teams within Services are:

• Business Management
• Legal Operations
• Pricing Strategy
• Legal Project Management Global eDiscovery and Data Advisory
• Service Design
• Alternative Legal Services

Role purpose

Work with the Legal Project Managers, supporting the successful delivery of tasks within both client- and internally-facing projects using established and new tools and processes.

Main responsibilities

• Support senior members of the LPM team on multiple projects with competing deadlines in coordination with other LPM team members
• Liaise with the client and the Firm's client matter team, as well as the Firm's specialist departments and offices worldwide
• Perform assigned tasks with accuracy and timeliness; take responsibility for completing recurring tasks without prompting
• Prioritize workload (seeking clarification from project leads on project priorities), anticipate and escalating any foreseeable issues as well as availability, and remain aware of dependencies
• Build and use charts, timelines and other visuals effectively; suggest improvements
• Work with senior team members to implement solutions to improve processes
• Accurately estimate and manage time required to support coordination work
• Effectively and appropriately hand off work to other Professional Business Services (PBS) teams, engaging with them to clarify requirements and ensure a successful transition
• Support the post-matter review process for key matters and identify areas of improvement in practice area processes through discussions with project teams
• Triage help requests and raise ‘marginal’ requests with senior team members to determine LPM position on task involvement
• Improve on standard delivery solutions on a given project; identify and propose to Associate Directors of LPM any future needs and improvements to the LPM framework
• Identify opportunities for new service delivery and support analysis and design workshops
• Collate information for project updates and adapt report templates for new projects
• Support scope clarification and management efforts on projects
• Identify own training needs and actively participate in training related to LPM topics
• Tailor and reuse existing templates and make suggestions for template improvements
• Contribute to BM’s Innovation Strategy; become a subject matter expert on LPM-relevant technology and standardized processes: evangelize, advise, train, apply to projects and support refinement
• Support implementation of existing and new technology to meet project requirements and to encourage LPM and Legal team uptake
• Source information at LPM request for proposals and pitches
• Build a network of professional colleagues across the range of PBS and legal functions, including Knowledge Management, Business Development, Finance, and IT and with external stakeholders
• Offer ad hoc support and PM expertise to non-LPM initiatives

Travel requirements

This role may require some regional and some global travel driven by client requirements and other internal and external events related to the Professional Business Services function.

You will report to Senior Legal Project Manager

Technical skills, qualifications and experience

• Bachelor's Degree (law or business degree preferred)
• Formal project management qualification (desirable)
• Understanding of/experience working in large complex organizations ideally in a law firm or professional services firm
• Basic knowledge of relevant IT packages: e.g. Document Management Systems, Project Extranets (e.g. SharePoint) or other collaborative project management tools. Other LegalTech knowledge and interest is desirable
• Basic knowledge of Microsoft Office (including Excel), and of financial systems and reports
• Strong communication and relationship-building skills
• Desire to work collaboratively with senior-level professionals to help them succeed in meeting their objectives
• Ability to build matter budgets with guidance
• Ability to work independently with a willingness to work flexibly and hands-on to achieve project objectives
• Basic knowledge of data visualisation and associated tools (e.g. Excel charting, Tableau, PowerBI, Visio)
• Ability to analyse datasets to identify trends, issues and gaps
• Demonstrated ability to organize and prioritize work in a dynamic and complex environment to meet deadlines and daily requirements
• Demonstrated attention to detail to ensure quality of outputs
• Emerging competency in continuous improvement, change management, flexible approach and exceeding expectations.