Our goal is to be Distinctive, Authentic and Connected in everything we do and to create the Ultimate Customer Experience with everyone we meet!

Due to the continuous success and growth of our business, we have an exciting opportunity to join our team as the Store Manager for our NEW Samsung store in Mt Gravatt. We're on the hunt for a bold, driven Store Manager to lead this exciting new chapter from the ground up. If you live for tech, love to lead, and thrive in a fast-paced, people-first environment - we would love to hear from you!

Who We Are – Join Retailors and Shape the Future of Tech Retail

At Retailors, we don’t just sell products—we create unparalleled experiences and push the boundaries of tech retail. As a leading Samsung partner in Australia, we operate an expanding global network of premium stores, delivering best-in-class consumer experiences across multiple regions.

Our goal is simple: to empower our team and inspire consumers through innovative retail concepts and a relentless passion for innovation and technology. From our stores to our headquarters, we cultivate a high-energy, results-driven culture where leadership, teamwork, and excellence that defines our success.

The Role:

Working collaboratively with the Area Manager, you will be responsible for leading a winning team to consistently deliver the Ultimate Customer Experience. You will exhibit and align yourself with Retailors' values; CARE, COACH, ENERGY, ACCOUNTABILITY and INNOVATE. Your day will be filled leading from the front, coaching on the run, recruiting and retaining top talent, ensuring operational excellence and creating a winning culture within your store and the RPG community.

To be successful in this role you will have:

• Experience as a Store Manager in a high volume setting, comprehensively leading a team to succeed 
• Background leading a team of 20+ people
• Commitment in delivering the Ultimate Customer Experience
• Experience in Winning the Day; through meeting and exceeding Sales and KPI goals
• CARE for our customers, care for your team and care for the business
• COACH and inspire your team mates to reach their personal best
• ENERGY and a positive attitude that brings out the best in you and all those around you
• ACCOUNTABILITY for all aspects of the store to ensure operational excellence
• The courage to INNOVATE
• A passion for Samsung, innovation and bringing your best

What’s in it for you?

You will be a part of a winning team with a supportive, friendly and fun culture, exciting career opportunities and receive excellent employee benefits! Your benefits will include:

• Winning takes hard work, commitment and solid game plan - we recognise your achievements through our competitive Monthly Bonus Program! 
• Your work hard and we believe you should have time to play hard – that’s why we give you every second weekend off to maintain a healthy Retail work life balance
• Up to 30% discount across Retailors Brands for you and your family
• A paid day off to celebrate YOU on your special day – Happy Birthday from us!
• Ongoing Coaching & development to support growth within your career
• Opportunity to attend Retailors' Annual Store Manager Conference 
• Access to Retailors' THRIVE Program – our all-inclusive holistic wellbeing and mental health support services.
• Do you know the next Retailors' Prodigy? We will pay a bonus to YOU to for referring TOP Talent to RPG!

For more opportunities within our stores visit:

http://careers.retailors.com.au

Residency Note: To be eligible to apply for this role, you must be an Australian or NZ citizen or have an appropriate visa to live and work in Australia. Further information can be obtained from the Australian Department of Immigration.

All offers are subject to successful security & police checks.

We are an accessible workplace.