• Licensing Support Officer
• Ongoing part-time (up to 17.5 hours per week) opportunity
• Located in Parramatta - 4PSQ
• Salary relative to experience, and ranges from $82,193 to $90,001 + super

  

Do you want your work to make a difference for NSW?

Working to protect the state’s environment and heritage.

 

About the role

National Parks and Wildlife Service has a unique opportunity for a Licensing Support Officer to work as part of the Conservation Programs team and contribute towards the conservation of the natural environment, flora, fauna and Aboriginal heritage.

As Licensing Support Officer, you will be responsible for administering all aspects of the wildlife licensing system including processing licence applications, licence renewals, reviewing annual record reports, processing license fee payments, data input and general correspondence to support wildlife licensing objectives. It is imperative you provide an effective, timely and accurate information service on wildlife licensing issues to ensure that legislative and community obligations are always met.

 

About You

The successful candidate will bring well-developed administrative and organisational skills, with a proven ability to manage competing priorities and meet deadlines in a high-volume, fast-paced environment. You will demonstrate sound judgement and attention to detail when reviewing and processing licensing information, ensuring accuracy and compliance with established policies, procedures, and legislation.

Strong written and verbal communication skills are also critical, as the role involves frequent engagement with a diverse range of internal and external stakeholders. You will also: -

• be confident in preparing clear, professional correspondence, explaining licensing requirements to the public
• respond to enquiries in a timely and respectful manner
• be comfortable working independently to progress tasks with minimal supervision, while also contributing positively to a collaborative team environment
• demonstrate commitment to delivering high-quality customer service, along with the flexibility to adapt to changing systems, processes, and priorities.

 

For more information read the full Role Description: Licensing Support Officer

 

Who we are

The Department of Climate Change, Energy, the Environment and Water (DCCEEW) works to protect the state’s environment and heritage. It leads the way on climate change, driving the sustainable transition to a net zero economy, powered by affordable, reliable, and clean energy.

DCCEEW conserves and protects the state’s natural environment. It manages the NSW national park estate, including its rich and diverse biodiversity and Aboriginal cultural heritage for future generations.

DCCEEW also ensures sustainable management of water resources across the state, to support the environment, communities and industry.

We acknowledge the ongoing custodial responsibilities of the Aboriginal peoples of NSW to care for Country and water and are committed to establishing meaningful partnerships with Aboriginal peoples in the management of the environment.

 

What we can offer you

NSW National Parks and Wildlife Service is a great place to expand your career and grow your skills and knowledge.

• Accrued days off in addition to Annual Leave
• Corporate wellbeing programs, including the Fitness Passport
• Learning and development opportunities, including in-house training.

 

What we do

About NSW National Parks & Wildlife Service

Visit a park

 

To Apply

If excited by the information above, we look forward to receiving your application, including a copy of your resume and cover letter expressing your interest and suitability for the role.

 

Applications close: Tuesday 10 June 2025 at 11:55PM.

 

Should you require further information about the role please contact Kate Hayes via kate.hayes@environment.nsw.gov.au or on (02) 9585 6406.

 

A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.

 

Our goal is to build a workforce that not only represents but also understands and serves the diverse communities of New South Wales. We are committed to making our state a vibrant and inclusive place to live, work, and thrive for everyone. Our workforce represents people of all ages and genders, Aboriginal and Torres Strait Islander people, people with disabilities, the LGBTQI+ community, and people from diverse ethnic and cultural backgrounds.

 

Looking for more information or assistance in applying?

• Our commitment to a diverse and inclusive workplace.
• How we encourage and support people with disability
• Information and adjustments for individual needs for the recruitment process and the workplace.

 

If you require an adjustment for your application process, please contact our Talent Acquisition Team by emailing dcceew.ta@dpie.nsw.gov.au or contacting Tori Basnet on 0400 543 556 (please mention reference number 542446).

 

If you are an Aboriginal or Torres Strait Islander use our Aboriginal applicants guide to assist with applying for roles or contact our Aboriginal Career pathways team for a yarn 

 

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