Drive employee engagement and culture

Together, we create thriving environments, communities and economies.

• Ongoing full-time role available
• Based in Parramatta | Flexible working supported
• Salary relative to experience and ranges from $113,574.00 to $125,720.00 + super

Keen to make a difference for the people and communities of New South Wales?

The Department of Planning, Housing and Infrastructure improves the liveability and prosperity of NSW by:

• creating vibrant, productive spaces and precincts
• managing lands, assets and property effectively
• supporting the delivery of affordable and diverse housing.

We’re looking for an Internal Communications Advisor with a passion for driving outcomes through impactful employee engagement.

The role

In this role in our Communications and Marketing Division you’ll support the delivery of effective internal communications services to support change, engagement and employee cohesion.

The role requires a strong writer, a creative thinker and a problem solver, someone who can deliver quickly while always considering the wider context for our audiences.

What you’ll do:

• Support the implementation of internal communications campaigns that align with organisational goals and enhance employee engagement across the Department.
• Prepare internal communications content, including emails, intranet articles, newsletters, presentations, video scripts and storyboards, and speaking notes to support strategic, operational, and change programs.
• Support virtual and in-person employee events, such as townhalls and team briefings, to foster inclusivity and a sense of community within the Department.
• Prepare design briefs to guide the Creative Services team, ensuring internal communications collateral is visually compelling, brand-aligned, and supports key messaging objectives.
• Assist in the management of the Department’s internal communications channels (e.g. broadcast email, enterprise social media, intranet), including content governance and design.

For more information read the full Role Description: Internal Communications Advisor

What you will bring to the role

Success in this role awaits if you:

• Demonstrate strong technical communication skills and can confidently communicate with stakeholders.
• Have a creative flare and desire to explore new ways to engage with employees that aligns with strategic intent.
• Provide exceptional customer service in the way you deliver on projects and build relationships to continually improve the impact of communications.
• Are highly organised and can manage multiple projects in a fast-paced environment, sometimes with short notice and tight deadlines.
• Are experienced with Microsoft communication tools while being on the lookout new technology that can make an impact.

Key knowledge and experience

• Tertiary qualifications in communications, or a related field and/or demonstrated management experience in a similar position.

About us

The Department of Planning, Housing and Infrastructure (DPHI) improves the liveability and prosperity of NSW. To achieve this, we: create vibrant, productive spaces and precincts; manage lands, assets and property effectively and deliver affordable and diverse housing. We strive to be a high-performing, world-class public service organisation that celebrates and reflects the full diversity of the community we serve and builds the cultural capability of our department to improve outcomes with and for Aboriginal people, communities and entities. 

We are an inclusive and accessible workplace, where your individual contributions are valued, and where everyone is encouraged to feel a sense of connection and belonging. DPHI supports various employee affinity groups, practices flexible working, offers job share and workplace adjustments.

Join us

If excited by the information above, we look forward to receiving your application, including a copy of your resume and cover letter expressing your interest and suitability for the role.

Applications close 11:55PM on Thursday 7 August 2025

Should you require further information about the role please contact Ali Quaintance on alison.quaintance@dpie.nsw.gov.au

A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.

Please note to be eligible to apply for this position you must be an Australian or New Zealand citizen or permanent resident, or hold a valid Australian working Visa for the duration of the appointment. 

We encourage and support applications from people with disability. Please reach out to us to discuss any accommodations or adjustments that may be needed during the recruitment process, ensuring that you have every opportunity to showcase your talent, skills, and potential. Contact the Talent Team via talent.acquisition@dpie.nsw.gov.au or (02) 63637676​ - HR Support, option 2, DPHI People Advisory, option 1 and reference 'Request an Adjustment - Job Title and Reference Number'.

Check out our Aboriginal applicants guide to assist with applying for the role or contact our Aboriginal Career pathways team for a yarn