Together we shape thriving communities, public spaces, places and economies.

• Temporary full-time opportunity up to 30 January 2026
• Parramatta location with flexible working supported
• Salary relative to experience, and ranges from $110,266 to $122,058 + super

What’s in it for me?

Join our team for a fantastic culture with dynamic collaboration and genuine long-term career support. We offer flexibility in work arrangements, diverse and fulfilling assignments, and prioritise work/life balance and wellbeing with initiatives like flex leave and access to support programs. Additionally, we are committed to fostering a diverse and inclusive workplace where everyone feels welcome, respected, and empowered to succeed.

The role

As a Systems Support Officer, you’ll be hands-on with the EGRC system—keeping it running smoothly, helping teams across the organisation manage risk, audit, and compliance data, and making sure reporting tools like Power BI are delivering clear insights. You’ll also play a key role in shaping how risk is understood and managed, supporting training and building capability across the cluster.

The role comes with the challenge of driving consistent practices and cultural change in a complex environment. You’ll need to juggle priorities, stay across industry standards, and work closely with stakeholders to improve how information is shared and used. It’s all about making the system work better for everyone and helping the organisation stay ahead of risk.

You’ll be part of a high-performing team where your system and customer service skills will shine. You’ll have the chance to sharpen your database and reporting capabilities and grow your project management experience through upcoming module refreshes. If you're proactive, tech-savvy, and ready to make an impact, this role is your chance to do just that.

For more information read the full Role Description: Systems Support Officer

What you will bring to the role

• Excellent problem-solving, stakeholder engagement, and communication skills.
• Experience with system administration, reporting, and databases—ideally with Protecht.
• Relevant qualifications or practical experience in IT or related fields.
• Strong understanding of corporate governance, internal controls, internal audit, and risk management principles.
• Ability to hit the ground running—this is a 6-month opportunity to make a real impact.
• Skilled in using tools like Power BI and other visualisation platforms to support consistent reporting.
• Comfortable managing competing priorities and adapting to changing workloads.
• Strong project management capabilities, including planning, coordination, and risk mitigation.
• Commitment to ethical conduct, collaboration, and continuous improvement.

About us

The Department of Planning, Housing and Infrastructure (DPHI) improves the liveability and prosperity of NSW. To achieve this, we: create vibrant, productive spaces and precincts; manage lands, assets and property effectively and deliver affordable and diverse housing. We strive to be a high-performing, world-class public service organisation that celebrates and reflects the full diversity of the community we serve and builds the cultural capability of our department to improve outcomes with and for Aboriginal people, communities and entities. 

We are an inclusive and accessible workplace, where your individual contributions are valued, and where everyone is encouraged to feel a sense of connection and belonging. DPHI supports various employee affinity groups, practices flexible working, offers job share and workplace adjustments.

Join us

If excited by the information above, we look forward to receiving your application, including a copy of your resume and cover letter expressing your interest and suitability for the role.

Applications close 11:55PM on Tuesday 22^nd July 2025

Should you require further information about the role please contact Marnie Van Dyk on marnie.vandyk@planning.nsw.gov.au

Please note to be eligible to apply for this position you must be an Australian or New Zealand citizen or permanent resident, or hold a valid Australian working Visa for the duration of the appointment. 

We encourage and support applications from people with disability. Please reach out to us to discuss any accommodations or adjustments that may be needed during the recruitment process, ensuring that you have every opportunity to showcase your talent, skills, and potential. Contact the Talent Team via talent.acquisition@dpie.nsw.gov.au or (02) 63637676​ - HR Support, option 2, DPHI People Advisory, option 1 and reference 'Request an Adjustment - Job Title and Reference Number'.

Check out our Aboriginal applicants guide to assist with applying for the role or contact our Aboriginal Career pathways team for a yarn