Do you want your work to make a difference for NSW?

Working to protect the state’s environment and heritage.

 

• Exciting opportunity for a Discovery Coordinator (Tour Guide Coordinator)
• Package includes salary, depending on experience, $97,027 - $107,059 plus employer's contribution to superannuation and annual leave loading
• Ongoing, full-time role
• Located in beautiful Jindabyne 

 

Fantastic opportunity to work for NSW National Parks and Wildlife Service (NPWS) Southern Rangers Branch’s Visitor Experience team as a Discovery Coordinator! This is a rare opportunity if you have a genuine interest and passion for coordinating and delivering quality guided tourism and educational experiences and contributing to the conservation of the natural and cultural heritage values of parks.

 

About the role

National Parks and Wildlife Service has a unique opportunity for a Discovery Coordinator to work as part of the team and contribute towards the conservation of the natural environment, flora, fauna and aboriginal heritage.

As the Discovery Coordinator, you will be an integral part of a small, collaborative team located in Jindabyne, NSW. You will oversee the bookings, development, implementation, promotion, delivery, monitoring, and evaluation of the NPWS Visitor Experience leisure and education programs across the Southern Rangers Branch.

You will supervise and lead a team to ensure they are motivated and trained so they can effectively and efficiently fulfil the requirements of their roles.

Your role will also focus on maximizing participation from target markets in leisure and education programs, as well as schools. Additionally, you will manage tourism partnerships aimed at generating revenue and developing both packaged and non-packaged visitor experiences within the National Park.

 

About You

To be successful in the role, you will have:

• Demonstrated experience in coordinating, developing, and delivering engaging guided activities or programs for diverse audiences, including individuals, families, school groups, and community organisations in cultural or outdoor/field-based settings.
• Proven understanding of the role and experience in developing and utilizing interpretive techniques during guided tours or activities.
• Strong understanding of risk management and environmental impact principles as they relate to guided tours in cultural or field settings.
• Strong communication skills to build a dynamic team and build relationships with external and internal stakeholders.
• Demonstrated business management skills and experience in finance, human resources, reporting and booking administration.
• Demonstrated skills in building management and effectively engaging with contractors

 

Essential Requirements:

• Current Working with Children Check
• Senior First Aid Certificate
• Demonstrated skills and experience in the development and delivery of guided educational activities for families, school students and community groups in a cultural or field setting.
• Demonstrated understanding of the role of Interpretation and experience in developing and including interpretive techniques during a guided tour or activity.
• Sound understanding of Risk Management, Minimal Impact and Bush Safety principles in relation to guided tours in a cultural or field setting.

 

For more information read the full Role Description: Discovery Coordinator

 

Who we are

The Department of Climate Change, Energy, the Environment and Water (DCCEEW) works to protect the state’s environment and heritage. It leads the way on climate change, driving the sustainable transition to a net zero economy, powered by affordable, reliable, and clean energy.

DCCEEW conserves and protects the state’s natural environment. It manages the NSW national park estate, including its rich and diverse biodiversity and Aboriginal cultural heritage for future generations.

DCCEEW also ensures sustainable management of water resources across the state, to support the environment, communities and industry.

We acknowledge the ongoing custodial responsibilities of the Aboriginal peoples of NSW to care for Country and water and are committed to establishing meaningful partnerships with Aboriginal peoples in the management of the environment.

 

What we can offer you

NSW National Parks and Wildlife Service is a great place to expand your career and grow your skills and knowledge.

• Accrued days off in addition to Annual Leave
• Corporate wellbeing programs, including the Fitness Passport
• Learning and development opportunities, including in-house training.

 

What we do

About NSW National Parks & Wildlife Service

Visit a park

Southern Ranges Branch Overview      

 

To Apply

If excited by the information above, we look forward to receiving your application, including a copy of your resume and cover letter expressing your interest and suitability for the role.

 

Applications close: Sunday 11^th May 2025 at 11:55 pm

 

Should you require further information about the role please contact the hiring manger, Kym Armstrong, Team Leader Visitor Experience, on 0459 739 164 or via kym.armstrong@environment.nsw.gov.au  

 

A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.

 

Our goal is to build a workforce that not only represents but also understands and serves the diverse communities of New South Wales. We are committed to making our state a vibrant and inclusive place to live, work, and thrive for everyone. Our workforce represents people of all ages and genders, Aboriginal and Torres Strait Islander people, people with disabilities, the LGBTQI+ community, and people from diverse ethnic and cultural backgrounds.

 

Looking for more information or assistance in applying?

• Our commitment to a diverse and inclusive workplace.
• How we encourage and support people with disability
• Information and adjustments for individual needs for the recruitment process and the workplace.

 

If you require an adjustment for your application process, please contact our Talent Acquisition Team by emailing dcceew.ta@dpie.nsw.gov.au or contacting Varvara Kuraeva on 0436 126 838 (please mention reference number 542349).

 

If you are an Aboriginal or Torres Strait Islander use our Aboriginal applicants guide to assist with applying for roles or contact our Aboriginal Career pathways team for a yarn 

 

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