Visitor Services Coordinator Worimi (Identified)
Job no: 542787
Work type: Ongoing full-time
Location: Nelson Bay
Categories: Various categories
Do you want to work to make a difference for NSW?
Working to protect the state’s environment and heritage
- Exciting opportunity for a Visitor Services Coordinator (Aboriginal Identified) - Contribute towards the care, control and management of the Worimi Conservation Lands (WCL).
- Ongoing role - Located in Anna Bay, on Worimi Country
- Recruitment Yarn to be held on Wednesday 21 May 2025 at 5pm
- Package includes salary $97.027 to $107,059 plus employer's contribution to superannuation and leave loading
We’re looking for deadly mob to work on Worimi Country
This is an Aboriginal-identified role based on beautiful Worimi Country, working alongside the Worimi Conservation Lands (WCL) in one of NSW’s most significant joint-managed parks. The Worimi Conservation Lands are rich in Aboriginal cultural heritage. This Country holds deep spiritual and cultural significance for Worimi People.
As part of the National Parks and Wildlife Service, you’ll be walking and working on Country—helping care for the land, yarning with community, and keeping culture strong. You’ll be part of a solid, supportive team that values connection to Country, respects cultural knowledge, and works closely with Traditional Owners.
About the role
The Visitor Services Coordinator coordinates, monitors and strives to improve visitor activities within the Worimi Conservation Lands to enhance visitors’ understanding of this unique cultural landscape. You will lead and supervise a team of ongoing and casual Visitor Services Assistants to effectively fulfil the requirements of their roles whilst working on Country. You will work closely with a range of people, building local partnerships and assisting with planning and delivering community events.
The Visitor Services Coordinator coordinates, monitors and strives to improve visitor activities within the Worimi Conservation Lands to enhance visitors’ understanding of this unique cultural landscape. You will lead and supervise a team of ongoing and casual Visitor Services Assistants to effectively fulfil the requirements of their roles whilst working on Country. You will work closely with a range of people, building local partnerships and assisting with planning and delivering community events.
This role is on a 7 day roster and you will be required to work some weekends and public holidays, as agreed with your Manager.
About You
You are a proactive professional with a passion for the Worimi culture and know how to appropriately share cultural knowledge with visitors. You will have a positive attitude towards working with stakeholders such as community groups, local government, commercial tour operators and the Local Aboriginal Land Council.
You are a proactive professional with a passion for the Worimi culture and know how to appropriately share cultural knowledge with visitors. You will have a positive attitude towards working with stakeholders such as community groups, local government, commercial tour operators and the Local Aboriginal Land Council.
You will enjoy working outdoors and interacting with a wide range of people with the ability to organise yourself and your team, developing rosters, managing budgets, keeping accurate records and other administration tasks.
Essential requirements
- This is an identified role under Section 14d of the Anti-Discrimination Act 1977 and as such Aboriginality is an essential requirement of the role.
- Demonstrated experience working with Aboriginal people, government organisations and communities with the ability to communicate across cultures.
- Current Australian Class C Drivers licence or equivalent
- Certifications or the ability to obtain within 3 months:
- Working with Children Check
- First Aid Certificate
- 4 wheel drive operation and recovery.
- An Applicant applying for a position that is involved in the care, control and management of the Worimi Conservation Lands must have knowledge and a Cultural Association with the local area and local Worimi people as an essential selection criterion in order to manage and care for the Lands.
As part of the recruitment process applicants must demonstrate the Cultural Association Requirements being A, B or C.
A. Being a descendant from the original inhabitants of the local Worimi people of Port Stephens by producing documentation from the Registrar proving entry on the Register of Aboriginal Owners “or” has a direct family blood link with a person listed on the Register of Aboriginal Owners.
OR
B. Identified and recognised as a Traditional Owner being descended from the original inhabitants of the local Worimi people of Port Stephens through research into Cultural Association conducted by Native Title Services or the Office of the Registrar.
OR
C. Identifies as and is accepted as being an Aboriginal person by the Worimi Registered Aboriginal Owners of the WCL Board of Management and have demonstrated involvement with and knowledge of Aboriginal communities.
Why join the team?
- Be part of an Aboriginal-led approach to land management (caring for Country)
- Share your knowledge and learn on the job with experienced team members
- Build up your skills, develop a professional Visitor Service team and foster partnerships with Aboriginal and community groups as well as commercial tour operators
- Work in a deadly team that has your back and values your voice
About the Worimi Conservation Lands
The 4200-hectare Worimi Conservation Lands is managed by the local Worimi Traditional Owners through the Worimi Conservation Lands Board of Management, in partnership with the NSW National Parks and Wildlife Service. The Aboriginal-owned park is managed to ensure the protection of the natural and cultural values of the Stockton Bight landscape, while providing public access and promoting safe and sustainable recreational and commercial use.
This is a rich cultural landscape that we want to protect for future generations. We will protect, respect and connect the Lands, and our country will connect and protect us.
- Protecting Country - Protecting country means looking after the traditional, cultural and environmental landscape. The plants and animals, our sites and places and beliefs and knowledge are all part of our culture and heritage that we will protect.
- Respecting Country - Respecting country includes our respect of “Elders and Knowledge Holders”, past, present and future generations. The Lands must be respected, and those who visit and enjoy the Lands must understand its values. This is important in respecting our country.
- Connecting Country - Connecting with country is about spending time on the Lands and learning the values of the Lands. It’s about understanding that we are Worimi people belonging to this country. We have a spiritual connection to this country and will pass this on to our present and future generations.
Who we are
works to protect the state’s environment and heritage. It leads the way on climate change, driving the sustainable transition to a net zero economy, powered by affordable, reliable, and clean energy.
DCCEEW conserves and protects the state’s natural environment. It manages the NSW national park estate, including its rich and diverse biodiversity and Aboriginal cultural heritage for future generations.
DCCEEW also ensures sustainable management of water resources across the state, to support the environment, communities and industry.
We acknowledge the ongoing custodial responsibilities of the Aboriginal peoples of NSW to care for Country and water and are committed to establishing meaningful partnerships with Aboriginal peoples in the management of the environment.
What we can offer you
NSW National Parks and Wildlife Service is a great place to expand your career and grow your skills and knowledge.
• Accrued days off in addition to Annual Leave
• Corporate wellbeing programs, including the Fitness Passport
• Learning and development opportunities, including in-house training.
Recruitment Yarn
We are holding a Recruitment Yarn from 5pm to 6pm on Wednesday 21 May 2025. The yarn will include information on the roles and provide guidance and assistance with NSW government recruitment processes. This session will be held online. Register your interest to kylie.miller@environment.nsw.gov.au or join the yarn here.
To Apply
We look forward to receiving your application, including a copy of your resume and cover letter expressing your interest and suitability for the role.
Use our Aboriginal applicants guide to assist with applying for roles or contact our Aboriginal Career pathways team for a yarn.
Applications close: Tuesday 10 June 2025 at 11.55pm
For further information about the role please contact the Hiring Manager, Richard Colbourne, a/Area Manager, on 0419 157 179 or via richard.colbourne@environment.nsw.gov.au
A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.
Our goal is to build a workforce that not only represents but also understands and serves the diverse communities of New South Wales. We are committed to making our state a vibrant and inclusive place to live, work, and thrive for everyone. Our workforce represents people of all ages and genders, Aboriginal and Torres Strait Islander people, people with disabilities, the LGBTQI+ community, and people from diverse ethnic and cultural backgrounds.
Looking for more information or assistance in applying?
- Our commitment to a diverse and inclusive workplace.
- How we encourage and support people with disability
- Information and adjustments for individual needs for the recruitment process and the workplace.
If you require an adjustment for your application process, please contact our Talent Acquisition Team by emailing dcceew.ta@dpie.nsws.gov.au or contacting Kylie Miller on 0459 877 821 (please mention reference number 542787).
Advertised: AUS Eastern Standard Time
Application close: AUS Eastern Standard Time
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