Together we shape thriving communities, public spaces, places and economies.

• Manage and coordinate projects, systems and processes to support the effective operation of the Building Sustainability Index (BASIX) tool. Provide advice regarding the tool and coordinate digital upgrades to the tool to improve its functionality.
• Ongoing full-time (35 hours per week) opportunities
• Office location – Parramatta with flexible working supported by the Working Flexibly Policy Salary relative to experience, and ranges from $138,539 to $148,283 + super

What’s in it for me?

Join our team for a fantastic culture with dynamic collaboration and genuine long-term career support. We offer flexibility in work arrangements, diverse and fulfilling assignments, and prioritise work/life balance and wellbeing with initiatives like flex leave and access to support programs. Additionally, we are committed to fostering a diverse and inclusive workplace where everyone feels welcome, respected, and empowered to succeed.

The role

The Department is establishing a new BASIX Operations team in the Green and Sustainable Cities Branch, focused on driving sustainability in residential development via the BASIX tool and framework. The Building Sustainability Index (BASIX) is aimed at reducing greenhouse gas emissions and water and energy consumption in new residential developments. The BASIX Operations team will work alongside the new BASIX Policy team to drive the delivery, reform, and improvement of the BASIX framework and tool, ensuring it evolves with emerging technologies, climate imperatives, and industry needs.

Two Senior Project Officer positions are available within the BASIX Operations Team. The Senior Project Officers will lead and coordinate work across the BASIX tool on the Planning Portal, providing advice on any digital enhancements, and modifications to support new or improved functionality. The roles will work closely with customer support staff and the BASIX Policy team, to understand changing needs and requirements, as well as scoping, documenting and prioritising this work.

The roles will engage directly with the Digital Delivery area of the Department, who are responsible for building and maintaining the Planning Portal, to coordinate the prioritisation and delivery of digital works. Experience with data analysis, will be beneficial for both roles. Slightly different skill sets are required for the two roles:

• Senior Project Officer – BAU will manage and triage BAU work related to customer requests and resolve emerging issues rapidly for customers. Additionally, this role will identify opportunities to improve the BASIX tool functionality and user experience.
• Senior Project Officer – Programs will require experience in business needs analysis and project management to provide advice and support to the BASIX team as part of major digital projects.

The ability to apply creative problem-solving skills, to progress the work of the BASIX team will be essential to both roles. The challenge lies in juggling tight timeframes, competing demands, and stakeholder expectations—while still delivering high-quality outputs. Whether working across teams, consulting with external partners, or managing contractors, the job demands clarity, collaboration and a cool head under pressure.

Please indicate in your cover letter which role you are applying for. For more information read the full Role Description: Senior Project Officer

What you will bring to the Role

• Proven ability to manage competing priorities—demonstrated by delivering high-quality, evidence-informed recommendations and advice with consideration of stakeholder needs.
• Skilled in translating complex technical digital information into plain English that supports clear decision-making, to help inform work prioritisation and funding decisions
• Experienced in building strong partnerships across your workplace—driving consultation, negotiation and collaboration to progress team prioritise within the broader DPHI landscape.
• Strong project management capability to manage BAU tickets against longer term, digital work project prioritise, balancing deadlines, resource constraints, and performance outcomes to deliver results in dynamic environments.
• Adept at applying qualitative and quantitative research methods to assess emerging issues, evaluate digital solutions effectiveness, and formulate forward-thinking solutions under pressure and competing priorities.
• Familiarity with digital processes, workflows, and management platforms such as JIRA. Familiarity with a coding language such as PEGA.

What is an essential requirement:

• Tertiary qualifications in project management, urban design, planning or similar and/or equivalent professional experience

About us Department of Planning, Housing and Infrastructure improves the liveability and prosperity of NSW. To achieve this, we: create vibrant, productive spaces and precincts; manage lands, assets and property effectively and deliver affordable and diverse housing. We strive to be a high-performing, world-class public service organisation that celebrates and reflects the full diversity of the community we serve and builds the cultural capability of our department to improve outcomes with and for Aboriginal people, communities and entities.

We are an inclusive and accessible workplace, where your individual contributions are valued, and where everyone is encouraged to feel a sense of connection and belonging. DPHI supports various employee affinity groups, practices flexible working, offers job share and workplace adjustments.

Join us

If excited by the information above, we look forward to receiving your application, including a copy of your resume and cover letter expressing your interest and suitability for the role.

Applications close Sunday 10 August 2025 (11:55 PM)

Should you require further information about the role please contact Madeleine Walton Hespe, 02 9995 6552 or via email madeleine.waltohespe@planning.nsw.gov.au

A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.

Please note to be eligible to apply for this position you must be an Australian or New Zealand citizen or permanent resident or hold a valid Australian working Visa for the duration of the appointment.

We encourage and support applications from people with disability. Please reach out to us to discuss any accommodations or adjustments that may be needed during the recruitment process, ensuring that you have every opportunity to showcase your talent, skills, and potential. Contact the Talent Team via talent.acquisition@dpie.nsw.gov.au or (02) 63637676 - HR Support, option 2, DPHI People Advisory, option 1 and reference 'Request an Adjustment - Job Title and Reference Number'.

Check out our Aboriginal applicants guide to assist with applying for the role or contact our Aboriginal Career pathways team for a yarn