Responsibilities:

• Responsible for 7x24 fraud transaction monitoring across various e-channels and credit card issuing business under personal banking cluster, ensuring proper follow-up on transactions and identifying potential fraudulent activities. Shift duty is required;
• Execute fraud control measures as instructed including transaction verification and account freezing;
• Assist in adjusting transaction monitoring parameters to more effectively identify suspicious fraudulent transactions, safeguarding the interests of customers and the Bank;
• Update case records and assist in case and data management, preparing relevant data for case investigations and analysis.

Requirements:

• Bachelor degree holder or above in Risk Management, Law, Data Science, Artificial Intelligence, Mathematics is preferred.
• Knowledge of one of the following software, SAS, Python, Alteryx, Tableau is preferred.
• Working experience in risk management will be an advantage. Fresh graduates are welcome.
• Strong statistical knowledge.  
• Knowledge of Generative AI will be an advantage.
• Good communication skill, passionate and energetic.
• Good command of written and spoken Chinese and English. Fluent Mandarin will be an advantage.