Nestled in the city's heart, Mandarin Oriental Downtown, Dubai, offers a stunning fusion of modern design with a touch of oriental flair, redefining hospitality standards.

With unparalleled views of Dubai's skyline, the iconic Burj Khalifa, and the sparkling Arabian Sea, this urban retreat offers 224 luxury Residences and 259 Rooms & Suites.

Going beyond traditional hospitality, Mandarin Oriental Downtown, Dubai, it's not just a hotel but a lifestyle destination, offering relaxation, luxury, and memorable experiences.

As a Security Supervisor, you will be responsible for overseeing the security operations of the hotel, ensuring the safety and security of guests, employees, and hotel property. You will lead and train a team of security personnel, coordinate with other departments, and implement security protocols to prevent and respond to incidents.

Key Responsibilities:

• Ensure security officers are briefed prior to deployment daily
• Ensure all outstanding incidents and investigations from previous shifts are followed up on
• Regularly visit duty posts and ensure all deployments are up to standard
• Regularly check logbooks and other registers to ensure consistency and correct bookkeeping is maintained
• Escalate incidents to the Security Manager that require further action in a timely manner
• Check function areas prior to, during and after functions
• Report and follow up on all incidents
• Manage evacuation duties
• Respond to emergency incidents as and when notified and report back details to senior management
• Exercise Emergency Response Team duties and responsibilities as defined in the emergency plan
• Have comprehensive working knowledge on the cause and effect of the fire alarm system, locations of fire exit routes and firefighting equipment
• Conduct training for Security Officers as directed
• Ensure the assistant manager is fully briefed and appraised of any incidents that occur or that are ongoing
• Visit all sites which are under construction/renovation and ensure that all contractors are carrying contractor passes in a visible position and using/wearing appropriate PPE
• Liaise with other departments regarding security policies and procedures
• Maintain relationships with other departments to maintain synergy

Qualifications and Requirements:

• SIRA approved Security Supervisors’ course
• SIRA Security Supervisors’ license
• High school certificate or equivalent
• Qualified on job trainer
• Minimum 1-year experience in hospitality security
• Knowledge of firefighting equipment
• Knowledge of CCTV operation
• Knowledge of investigations
• Knowledge of crisis management
• First aid and CPR trained
• Knowledge of handling emergency situations and evacuations