• Natural leadership skills who is able to understand every individual in their team, utilise their strengths and develop them in areas where they require encouragement
• A strong but flexible personality who is comfortable in an environment with conflicting needs and has a proactive approach to resolving conflict
• A desire to make every guest happy by offering a unique experience which goes beyond their expectations
• A sociable personality who engages easily with guests, is intuitive to what they are looking for and identifies how to offer more
• A pro-active disposition, who is highly motivated and proud of the standard of work they produce and can work under pressure
• An exceptional communicator who instinctively changes their tone to get the best outcome
• Hold a Personal Function Licence

It is essential that you have at least two years’ experience in the supervision of a poker room with a proven track record of success, strong knowledge of card room rules, together with a strong understanding of what constitutes excellent customer service standards. 

To work at the Hippodrome, you need to have fluent English language and good IT skills and be:

• Professional, positive and results focused
• Highly organised and able to work under pressure
• Forward thinking and continually looking for innovative ways to improve
• Eighteen years or over
• Eligible to work in the UK

The Hippodrome Casino offers a chance for you to work in a fantastic working environment, with the opportunity of professional development and promotion.  In addition to your basic pay, after three months of service, you will be entitled to:

• Access to the Company pension scheme
• Death in service cover (x2 salary)
• Holiday (20 days plus 8 public holidays)
• Company sick pay (after one year's service)
• An interest free season ticket loan
• Subsidised foreign exchange and discount benefits.

If you’re interested in working with us, please send us your application.

We’re looking forward to hearing from you – good luck!

Closing date 25th August 2025