Job Purpose

To win, manage and develop B2B Fleet SMR and Tyre relationships. Manage, develop and mentor the Key Account sales team

Key Accountabilities:

Managing Halfords portfolio of key accounts in terms of relationship, long term retention, sales and margin contribution.

Deliver profitable growth within Fleet SMR and Tyre Services by establishing productive and effective professional relationships with key personnel  HAC Operations team to support new business opportunities, retention, renewals and implementations

Ensure all new business wins are successfully implemented in a timely manner, including the creation of any relevant processes, procedures, training docs and system changes. Effective ownership of the process from start to finish

Support management with any developments required to deliver engagement, service and revenue KPI’s

Report and effectively communicate progress on any new opportunities and renewal activities

Work with 4 Key Account Managers to develop them as individuals and the broader Key Account portfolio.

Key Skills:

B2B Key / Strategic Account Management
Negotiation and conflict resolution
Presentation skills                                                                                                                                                                             
Deliver profitable growth within Fleet  SMR and Tyre Services by establishing productive and effective professional relationships with key personnel  HAC Operations team to support new business opportunities, retention, renewals and implementations
Ensure all new business wins are successfully implemented in a timely manner, including the creation of any relevant processes, procedures, training docs and system changes. Effective ownership of the process from start to finish
Support management with any developments required to deliver engagement, service and revenue KPI’s
Report and effectively communicate progress on any new opportunities and renewal activities

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.