• Employment Type: Full Time Ongoing (35 hours per week)
• Remuneration: $113926+ 17% super (Level 7)
• Location: Kensington UNSW Campus

Why Your Role Matters

The Senior Officer, PASS is a key role within the Academic Success and Faculty Engagement team (PVCE Portfolio) at UNSW, responsible for coordinating and enhancing the Peer Assisted Study Sessions (PASS) program—a peer-led academic support initiative aimed at improving student learning, engagement, and outcomes. The role involves recruiting, training, and mentoring PASS Leaders, collaborating with academic staff to target high-impact courses, and ensuring inclusive, evidence-based peer learning experiences.

Reporting to the Lead, Academic Success and Faculty Engagement, the Senior Officer also contributes to program design, evaluation, strategic alignment with institutional goals and Universal Design for Learning (UDL) and supervises one direct report (PASS Student Facilitator).

Main responsibilities:

• Coordinate daily operations of the PASS program across faculties
• Recruit, train, and mentor PASS Leaders using inclusive, evidence-based practices
• Collaborate with staff and experts to enhance training and align content with UDL and student wellbeing principles
• Support course selection, student engagement, and effective communication with convenors
• Monitor program impact, gather feedback, and deliver reports to inform improvements
• Lead community-building initiatives and manage PASS communications and promotion
• Contribute to student success projects and ensure high-quality, responsive support across UNSW

Who You Are

We are looking for someone who is aligned with UNSW’s vision and values and comes with:

• Relevant tertiary qualification or equivalent experience; teaching experience preferred.
• Proven experience coordinating student programs and training/supervising student staff or volunteers.
• Knowledge of peer learning models (e.g., PASS) and commitment to student-led collaborative learning.
• Strong communication and interpersonal skills, including managing difficult conversations with empathy.
• Excellent organisation and multitasking abilities with flexibility to adapt services.
• Skilled in creating communications plans and promotional materials for diverse audiences.
• Experience facilitating workshops and monitoring program performance using data.
• Able to work independently and collaboratively, exercising sound judgement.
• Willing to complete PASS Supervisor Training.
• Committed to equity, diversity, inclusion, and supporting diverse student cohorts with knowledge of UDL.
• A valid NSW Work With Children Check

Standard working hours are Monday to Friday, business hours. Flexible work arrangements are available. We have an annual shutdown from the 22^nd of December until the 5^th of January, during which the successful person will be required to take leave.

Candidates will need to have ongoing working rights – this role is not available for sponsorship.

Benefits and Culture: People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world.  Our benefits include: 

• Access to up to 17% Superannuation contributions and additional leave loading payments 
• Additional 3 days of leave over the end of the year period 
• Discounts and entitlements (retail, education, fitness)

Recruitment process: Please submit your resume as well as cover letter that addresses your motivation and your suitability for the role addressing all points under the “who you are” section of the job ad.

You can send via the ‘Apply Now’ button. A copy of the Position Description can be found on JOBS@UNSW.

Applications close: Monday 17th November 2025 at 11.55pm.

Get in touch for any question or support: Chloe Gane , Talent Acquisition Consultant, chloe.gane@unsw.edu.au

Applications cannot be accepted if sent directly to the contact listed

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff. The University reserves the right not to proceed with any appointment.