The Opportunity

The Faculty of Engineering is seeking a Senior Business Process Analyst to lead strategic business analysis and process improvement initiatives across the Faculty. This role will improve internal capability to analyse, document, and optimise business processes, addressing inconsistencies that drive duplication, inefficiency, and compliance risk. Working closely with senior stakeholders, project teams, EPMO, Risk Management, and Compliance, you will define business and functional requirements, lead structured process mapping, and design scalable, standardised solutions. A key focus of the role will be supporting the Business Optimisation System (BOS) Project, embedding controls and best practice into future-state processes to strengthen compliance and enhance operational efficiency across the Faculty. This is an exciting opportunity to contribute to a large-scale transformation initiative within a leading Faculty.

To be successful in this role, you will bring extensive experience in business process analysis within a complex environment, with the ability to engage stakeholders, gather requirements, and translate business needs into practical, scalable solutions. You will have well-developed analytical and problem-solving skills and experience working within structured project environments.

This role reports to the Deputy Faculty Executive Director and has one direct report.

• Salary, Level 9: $148,012 to $157,055 per annum + 17% superannuation
• Full-time
• Fixed term – 24 months
• Location: Kensington campus – Sydney, Australia
• Onsite role

About UNSW

UNSW isn’t like other places you’ve worked. Yes, we’re a large organisation with a diverse and talented community doing extraordinary things. But what makes us different isn’t only what we do, it’s how we do it. Together, we are driven to be thoughtful, practical, and purposeful in all we do. If you want a career where you can thrive, be challenged, and do meaningful work, you’re in the right place.

The Faculty of Engineering at UNSW is a national and international leader in engineering research and education, and is the University’s premier research Faculty. It is the largest engineering Faculty in Australia, graduating the highest number of engineers and maintaining the largest research expenditure. Through excellence in both fundamental and applied research, the Faculty continues to strengthen its global reputation for innovation and impact. For more information about the Faculty of Engineering please refer to the Faculty website: https://www.unsw.edu.au/engineering/about-us

Skills and Experience

• Bachelor’s degree in business, accounting, finance or a related field, and has or is pursuing Certified Practitioner in Business Analysis (IIBA or PMP), or an equivalent level of knowledge gained through education/training/experience.
• Demonstrated strong experience with business requirements analysis and business process analysis using the appropriate frameworks. Experience identifying and mapping the current state processes and creating the future state business processes.
• Demonstrated strong experience in applying lean six sigma skills (Certification desirable).
• Excellent analytical skills and problem-solving skills to critically evaluate information gathered from multiple sources.
• High Level ability to reconcile conflicts, decompose high level information into more detail and the ability to abstract from low level information to a more general understanding.
• Excellent organisational skills and attention to detail to create accurate reports.
• Demonstrated success in developing and maintaining excellent professional and strategic working relationships with stakeholders to develop trust and confidence in business process improvement initiatives.
• Effective written and oral communication skills with proven facilitation skills (workshops with diverse groups).
• Advanced skills in office toolsets (Word, Excel, PowerPoint, Visio), with demonstrated experience using or supporting workflow, data capture and process mapping tools to document, analyse and improve business processes (e.g., Nintex or similar platforms).
• Strong time management and organisational skills to respond to changing priorities, manage multiple tasks and deliver according to project timeframes.
• Strong knowledge and understanding of business processes within a tertiary education environment and change management principles.
• An understanding of and commitment to UNSW’s aims, objectives and values in action, together with relevant policies and guidelines.
• Knowledge of health & safety (psychosocial and physical) responsibilities and commitment to attending relevant health and safety training.

Additional details about the specific responsibilities for this position can be found in the position description. This is available via JOBS@UNSW.

Benefits and Culture

People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world. Our benefits include:

• 17% Superannuation and leave loading
• A supportive, flexible, and inclusive culture that values wellbeing and diversity
• Access to Fitness Passport, giving you and your family discounted access to hundreds of gyms, pools and fitness facilities
• Additional 3 days of leave over the Christmas Period​
• Career development opportunities, including access to leadership and professional learning programs

More information on the great staff benefits and culture can be found here.

Pre-Employment Checks
Aligned with UNSW’s focus on cultivating a workplace defined by safety, ethical conduct, and strong integrity preferred candidates will be required to participate in a combination of pre-employment checks relevant to the role they have applied for.

These pre-employment checks may include a combination of some of the following checks: - 

• National and International Criminal history checks
• Entitlement to work and ID checks
• Working With Children Checks
• Completion of a Gender-Based Violence Prevention Declaration
• Verification of relevant qualifications
• Verification of relevant professional membership
• Employment history and reference checks
• Financial responsibility assessments/checks.
• Medical Checks and Assessments

Compliance with the necessary combination of these checks is a condition of employment at UNSW.

To Apply:

Please click the “Apply Now” button and submit your CV, cover letter and responses addressing the Skills and Experience. You should systematically address the Skills and Experience listed within the position description in your application.

Applicants must have working rights in Australia and be able to be on site in Kensington regularly.

Please note applications will not be accepted if sent to the contact listed below.

Contact:

For role-specific inquiries, please contact Julie Hatzi (Deputy Faculty Executive Director)

E: j.hatzi@unsw.edu.au

For questions regarding the recruitment process, please contact Eugene Aves (Talent Acquisition Partner)

E: eugene.aves@unsw.edu.au

Applications close: 11:55 pm (Sydney time) on Sunday 10 May 2026

UNSW is committed to evolving a culture that embraces equity and supports a diverse and inclusive community where everyone can participate fairly, in a safe and respectful environment. We welcome candidates from all backgrounds and encourage applications from people of diverse gender, sexual orientation, cultural and linguistic backgrounds, Aboriginal and Torres Strait Islander background, people with disability and those with caring and family responsibilities. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff. The University reserves the right not to proceed with any appointment.