• Employment Type: Part Time (8-hour week) 

• Duration: Fixed Term (12-month contract from Jan 2027 to Dec 2027)  

• Remuneration: $80,038 – pro rata + 17% superannuation 

• Location:  Kensington NSW (UNSW Colleges) 

Resident Mentors play an important support role within the UNSW Accommodation team, part of the Pro Vice-Chancellor Student Success portfolio in the Division of Education and Student Experience. Working closely with the Dean and Deputy Dean, Resident Mentors contribute to the day-to-day operation of the College and help build a safe, inclusive and connected residential community. 

The role provides academic, pastoral and wellbeing support to resident students and contributes to the effective operation of the College. This includes engaging regularly with residents; attending College meetings, events and activities; participating in orientation and training programs; providing academic support and course guidance; responding to resident needs, incidents and emergencies; and may involve participating in rostered after-hours and overnight duties. 

Resident Mentors also refer students to relevant University services when additional support is required and work collaboratively with the Dean and Deputy Dean to foster respectful and inclusive relationships across the College community. 

The role reports to the Dean of the relevant College and you can access the details of the responsibilities in the job description. 

Hours may vary from week to week depending on student needs, College activities and rostered duty requirements. Resident Mentors are employed as UNSW staff and are expected to undertake their responsibilities alongside their studies. Candidates must maintain ongoing enrolment at UNSW for the duration of their employment. We are recruiting across UNSW Colleges, with several vacancies available, however, placements will depend on operational requirements and available vacancies so personal preferences cannot be considered. To avoid potential conflicts of interest, Resident Mentors will not be placed in a College where they have previously resided. Successful candidates will be expected to commence on 18 January 2027 and continue until mid-December 2027. Resident Mentors are required to live on site in their respective College throughout the period of employment and maintain ongoing enrolment at UNSW for the duration of their employment.  

About you 

• Has experience supporting students in a residential, university or similar community setting. 

• Has experience contributing to academic, pastoral care, wellbeing, mentoring or student support programs. 

• Is currently enrolled at UNSW and will maintain ongoing enrolment throughout 2027. 

• Has experience in tutoring, mentoring, teaching or training. 

• Understands the needs of tertiary students and the practical requirements of residential life. 

• Is committed to supporting a safe, inclusive and cohesive community that promotes student engagement, belonging and development. 

• Has excellent communication, interpersonal and teamwork skills, with the ability to build effective professional relationships with students, other Resident Mentors and staff. 

• Can respond appropriately, sensitively and confidentially to student needs, incidents and emerging situations. 

• Can work collaboratively with the Dean, Deputy Dean and wider College team. 

• Is willing and able to learn and follow relevant University policies, procedures, systems and guidelines. 

• Has an understanding of relevant academic and social support services, or is willing to develop this knowledge. 

• Understands psychosocial and physical health and safety responsibilities and is committed to completing relevant training. 

• Holds current First Aid certification, or is willing to obtain and maintain it. 

• Has the capacity to live on campus. 

• Holds, or is willing to obtain, a valid Working With Children Check and complete a criminal record check. 

• Has experience in accommodation or student accommodation. This is desirable but not essential. 

To be considered, you will also need to: 

• Be available Monday, Tuesday and Wednesday evenings for regularly scheduled college events and team meetings (essential) 

• Be willing to be on-call once a fortnight if required  

• Be available to start on 18th January 2027 and commit to 4 weeks of full-time hours (or maximum allowable hours if on a visa) for training and O-Week (essential) 

How to apply and recruitment process: Please submit your resume and a cover letter outlining why you're interested in the role and what you would bring to it. As part of the application form, you’ll also be asked to answer a few additional questions. 

Shortlisting will begin after the job ad closes, so don’t worry if you don’t hear from us immediately. Interviews are scheduled to happen between the 23rd and 26th November. Only shortlisted applicants will be contacted for an interview, but all candidates will receive an outcome once the process is complete. 

Applications close: 8th November 11.55PM 

Get in Touch: Anne de Voronine – Talent Acquisition Associate 

a.de_voronine@unsw.edu.au 

Applications cannot be accepted if sent directly to the contact listed