Position Title:

Assistant Manager, Postal Services

Department/School:

Postal Services

Salary/Pay Rate:

$60,405.80 - $70,000

Job Summary:

The Assistant Manager of Postal Services is responsible for direct supervision of Marist’s Post Office Clerks and Post Office student employees, overseeing the day-to-day operations of the mailroom, ensuring the accurate and timely procession of incoming and outgoing mail and packages, system administration and configuration of post office software, liaison to Information Technology.

Minimum Qualifications:

• Associate's degree
• 3 - 5 years of related experience
• The ability to work in a rapidly changing technological and team-oriented environment is essential. Excellent customer service and communication skills a must.

Essential Functions:

Mail Operations Management

• Supervise the day-to-day operations of the mailroom
• Maintain accurate records of incoming and outgoing mail, tracking packages and managing relevant databases

Administrative Operations

• Utilize post office software to streamline administrative processes
• Collaborate with IT and software vendors to ensure the effective implementation and maintenance of post office software and computer hardware upgrades
• Troubleshoot software-related issues and provide training to staff on software (including Banner and Argos) and mailing equipment functionality
• Managing department budget, cash flow, reconciling invoices and producing financial reports

Team Leadership

• Provide leadership and guidance to mail services staff, fostering a positive and collaborative work environment
• Conduct training sessions for new staff and students with a specific focus on post office software and equipment
• Effectively delegate tasks and responsibilities, monitoring performance and addressing issues as they arise

Customer Service

• Interact with students, faculty, staff, parents, alumni and external partners to address mail-related inquiries and provide excellent customer service
• Collaborate with other departments to streamline mail related processes to enhance overall efficiency and continuously improve service quality

Compliance and Security

• Ensure compliance with Marist policies, postal service regulations, and security and protocols related to mail services
• Implement and maintain security measures for the handling and delivery of sensitive or confidential materials

Vendor Management

• Coordinate with vendors and courier services to ensure the best possible service

Other duties as assigned.

Preferred Qualifications:

SC Logic Postal Tracking Software, Banner ERP, Argos Reporting

Required Application Documents:

Resume, Cover Letter, & Contact Information of 3 Professional References 

Benefits:

The position includes a comprehensive benefit package*. Benefits for this position include but are not limited to the following:

• 3 weeks of paid vacation. 4 weeks of paid vacation beginning in the 6th year of employment.
• Unlimited paid sick time.
• 14+ paid holidays per year.
• Medical, Dental & Vision insurance programs at a 15% employee / 85% employer contribution rate. Flexible Spending Accounts (FSA) and Dependent Care (FSD).
• Life insurance.
• Generous short-term and long-term disability programs and workers compensation.
• 403(b) defined contribution plan:
  • First 6 years University contributes 7.5%, Employee contributes a mandatory 4%.
  • University contribution increases to 10.5% in year 7, and 12% after 15 years.
  • Employee contribution decreases to 1% in year 7. Remains 1% thereafter.
  • Typical eligibility requirements: 1 year of service and 1,000 hours with Marist University.
• 403(b) Tax Deferred Annuity – Roth option available. Voluntary, up to IRS maximum contribution.
• Tuition Benefits:
  • Up to 16 undergraduate credits per semester. Up to 18 graduate credit per academic calendar. Eligibility extends to employee, spouse, and dependent children under age 26.
  • University pays 100% tuition only.
  • Eligible dependents may be Reimbursed up to $2,000 per semester towards tuition at another accredited institution.

*Eligibility requirements including waiting periods and/or employee probationary periods may apply at the discretion of the University.

About the Department/School:

As a leader in educational applications of technology, Information Technology (IT) offers students, faculty, and staff access to advanced technologies to help promote a strong sense of community. A distinguishing feature of the Marist education is the manner in which information technology is used in support of teaching, learning, and scholarship. This environment creates a strong applied research culture and includes Marist students as young paraprofessionals, which makes Marist unique within higher education.

Marist IT staff come from diverse career and educational backgrounds. Our community of technologists collaborate to support a commitment to excellence with 80 staff members within 15 departments, more than 200 student paraprofessionals, and a 24/7/365 operation. Effort, talent, and commitment are rewarded and recognized within the division both internally by leadership, and externally through numerous industry accolades and awards. No two days are ever the same while working in IT. We are committed to finding more effective and practical ways to use technology to meet institutional goals.

We are looking for excellence, attention to detail, strong ownership of one’s work, and exceptional problem solving and project management skills. If you are a critical thinker with the ability to solve problems independently and as part of a hard-working team, we welcome your application for the Assistant Manager of Postal Services.

About Marist University:

Founded in 1929, Marist is a comprehensive, independent four-year institution whose signature educational approach blends the liberal arts with pre-professional studies and emphasizes experiential learning to enrich classroom instruction. With campuses in Poughkeepsie, N.Y., and Florence, Italy, plus over 70 programs offering a variety of international study, Marist is a portal to the world and is devoted to nurturing a welcoming, inclusive community. Through six schools offering almost 50 majors, Marist cultivates the intellectual growth and well-being of its more than 6,000 undergraduate and graduate students and encourages them to color outside traditional academic lines as they pursue coursework and personal experiences that provide valuable occupational expertise and reflect their individual passions. Marist has been acclaimed a top institution in the nation by U.S. News & World Report, the Wall Street Journal/College Pulse, Princeton Review, and others. To learn more, please visit https://www.marist.edu/about 

Type of Position:

Full-time

Classification:

Administrative (Exempt)

Months per Year:

12

Work Schedule:

M-F, 8:30 am – 5:00 pm | Saturday 9:00 – 1:00 pm - Schedule subject to change based on high volume workloads at the start of each semester and on holidays.

Hours per Week:

37.5

Location:

Marist University Main Campus

Number of Position Openings:

1

Equal Employment Statement:

Marist University is committed to creating an inclusive workforce on our campus by ensuring that barriers to equal employment opportunity and upward mobility do not exist here. To this end, the University will strive to achieve the full and fair participation of all members of the Marist community.

Equal opportunity means employment, development, and promotion of individuals without consideration of race, color, disability, religion, age, sex, marital status, national origin, sexual orientation, or veteran status unless there is a bona fide occupational requirement which excludes persons in one of these protected groups. The University will review its employment policies and procedures to ensure that barriers which may unnecessarily exclude protected groups are identified and eliminated. The University will also explore alternative approaches if any policy or practice is found to have a negative impact on protected groups.

Marist's policy of non-discrimination includes not only employment practices but also extends to all services and programs provided by the University. It shall be considered a violation of University policy for any member of the community to discriminate against any individual or group with respect to employment or attendance at Marist University on the basis of race, color, disability, religion, age, sex, marital status, national origin, sexual orientation, veteran status, or any other condition established by law.