Titan Ambassador Student Assistant
Job no: 539457
Position type: Student Assistant
Location: Fullerton
Division/Equivalent: Fullerton
School/Unit: VP, Student Affairs Office
Department/Office: Student Transitions
Categories: Excluded, Administrative, Temporary, Part Time
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Job Title |
Titan Ambassador Student Assistant |
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Salary |
Classification Range $16.50 - $24.00 per hour |
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Department |
Outreach, Recruitment, and Orientation |
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Work Schedule |
10-20 hours per week (Monday-Friday 9:00 AM-5:00 PM, and occasional special event times) |
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Job Summary |
Titan Ambassadors are engaging students who are excited to spread CSUF spirit! Titan Ambassadors lead campus tours that promote and personalize the university to prospective students, their families, and campus visitors. Titan Ambassadors provide information about general admission requirements, academic and campus life, as well as history, traditions, and campus accolades. Additionally, Titan Ambassadors serve on panels, hiring committees, and staff special events such as Experience CSUF: Become a Titan, Titan Welcome Weekend, Fall in Love with Fullerton, and more! Duties & Responsibilities of the Position include: ● Lead campus tours for prospective students, families, and visitors ● Assist in the implementation and execution of campus events such as: Experience CSUF, Titan Welcome Weekend, Fall in Love with Fullerton and more ● Provide presentations on university history, highlights and admission information ● Represent CSUF on panels, at events, and other university functions ● Greet internal and external campus visitors and respond to in-person inquiries, emails, and phone calls ● Use a variety of office support technology and systems such as, but not limited to, Microsoft Outlook, Teams, Zoom, Dropbox, and Excel spreadsheet packages to complete assignments ● Assist Outreach, Recruitment and Orientation staff members on various projects and department events ● Manage timely responses to office correspondence, assist staff with administrative tasks and other special projects as assigned ● Optional: Assist with school site visits, including college fairs and other CSUF outreach events
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Minimum Qualifications |
Ability to learn and perform assigned work; follow oral instructions; work cooperatively with faculty, staff, and other students; communicate effectively with all levels; and read and write English at a level appropriate to the position. A background check (including a criminal records check) must be completed satisfactorily and is required for this position. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. ● Be knowledgeable and stay up-to-date on the history, traditions, and highlights of the university; training will be provided ● Assist guests by answering questions about the university, and referring when necessary to appropriate campus partners ● Be able to balance competing priorities, especially pertaining to scheduling ● Stay informed about all aspects of academics, student life, and services on campus ● Maintain a minimum CSUF term and cumulative GPA of 2.5 ● Perform excellent customer service by making students feel welcomed ● Ability to work in a team ● Oral & interpersonal communication skills ● Must be available for some weekends |
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Required Qualifications |
● Must be a currently enrolled CSUF student in good academic standing, meaning not on academic probation, continued probation, or academic dismissal ● Must be available 10-15 hours during the work week (Monday-Friday) and specifically, Fridays Between 11:00 am – 1:00 pm to attend mandatory trainings and staff meetings (2 hours) ● Must be available to work several Saturdays for tours & special events ● This position will involve opportunities to travel to school sites. Candidates must possess and maintain a current, valid Driver's License if they wish to travel ● Must be a student who is authorized to work in the United States and can provide employment eligibility documents |
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Background Check |
A background check (including a criminal records check) must be completed satisfactorily and is required for this position. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. |
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Out-of-state Employment Policy |
In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and requires hiring employees to perform CSU related work within the State of California. |
Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. Employee/applicant who submits an application for a position may be required to successfully complete job related performance test(s) as part of the selection process. California State University, Fullerton is not a sponsoring agency. All unsolicited resumes will be returned without review. California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.
Advertised: Pacific Daylight Time
Application close: Pacific Daylight Time
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