Job Title

Transfer, Adult Re-Entry Parenting and Pregnant Student Center (TAPP) Student Assistant Ambassador       

Salary

Classification Range $16.50 - $24.00 per hour

Anticipated hiring range depending on qualifications, not to exceed $16.50 per hour.

Department

Work Schedule

Monday - Friday hours vary during a regular 8:00 am - 5:00 pm office schedule, some weekends and evenings as well. Up to 10 hours per week during the academic year.

Job Summary

Assist guests with obtaining pertinent information about CSUF, financial aid, resources on and off campus, advising, clubs and organizations, scholarships, etc.

Represent the center at major campus outreach events such as: Experience CSUF, Explore CSUF, Discover Fest, etc.

Assist in the facilitation of center workshops, events, and virtual engagement meetings.

Aid Professional Staff in office tasks and projects, including but not limited to updating information/bulletin boards, answering phones, responding to voice mails, creating fliers, and replying to email requests.

Must be available 10-15 hours during the work week (Monday – Friday in 3 hour blocks of time) and specifically, Fridays from 11:00 am – 12:30 pm to attend mandatory trainings and staff meetings.

Some evening and weekend work is required

Minimum Qualifications

Ability to learn and perform assigned work; follow oral instructions; work cooperatively with faculty, staff, and other students; communicate effectively with all levels; and read and write English at a level appropriate to the position.

Be knowledgeable and up-to-date on CSUF and community resources available to students.

Be able to assist guests by answering questions about the university, and referring when appropriate.

Have excellent email etiquette, and both phone and in person customer service skills.

Be able to balance competing priorities especially pertaining to scheduling.

Stay well informed about all aspects of academic and student life and services on campus.

Required Qualifications

• Current student at CSUF and is enrolled/registered (fees paid) in a current regular semester as a new or continuing student.
• Student who has completed the prior semester (has not graduated), or who is registered for the subsequent semester.
• In good academic standing (not on academic probation, continued probation, academic dismissal).
• Student who is authorized to work in the United States and can provide employment eligibility documents.
• Maintain a minimum CSUF term and cumulative GPA of 2.3

Out-of-state Employment Policy