Job Title

IT TitanCard Student Assistant

Salary

Department

IT-TitanCard

Work Schedule

Scheduled work hours varies; up to 20 hours per week

Job Summary

Under the direction of IT staff and Lead Student Worker, the Student Worker provides customer service and carding Service to CSUF Students, Faculty, Staff, and Library guests.

• Provide in-person and over-the-phone customer service and support for card distributions.
• Assist users by printing cards such as TitanCards, Badges, Library Cards and more.
• Assist with processing fees charges.
• Support staff with distribution of Faculty/Staff software.
• Support staff with ensuring card printings are clean and working properly.
• Assist with processing inventory of carding, cashiering supplies, and IT shirts.
• Other duties may be assigned, as deemed necessary.

Minimum Qualifications

Ability to learn and perform assigned work; follow oral instructions; work cooperatively with faculty, staff, and other students; communicate effectively with all levels; and read and write English at a level appropriate to the position.

Required Qualifications

• Current student at CSUF and is enrolled/registered (fees paid) in a current regular semester as a new or continuing student.
• Student who has completed the prior semester (has not graduated), or who is registered for the subsequent semester.
• In good academic standing (not on academic probation, continued probation, academic dismissal).
• Student who is authorized to work in the United States and can provide employment eligibility documents.

Preferred Qualifications

• Ability to work well with all campus community constituents including: customers, coworkers, supervisor, and manager.
• Provide customer service and demonstrate professionalism in the workplace.

Background Check

A background check (including a criminal records check) must be completed satisfactorily and is required for this position. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Out-of-state Employment Policy

In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and requires hiring employees to perform CSU related work within the State of California.