Job Title

Special Programs and Systems Coordinator

Classification

Student Services Professional III

Auto Req. ID

563280

Salary Range

Classification Range $5,540 - $7,893 per month

(Hiring range depending on qualifications, not anticipated to exceed $5,540 - $6,716 per month)

Work Schedule

Monday - Friday, 8:00 AM - 5:00 PM; occasional early morning, evening and/or weekend hours.                                             

Why CSUF

California State University, Fullerton (Cal State Fullerton) is a leading public university committed to student success, academic excellence, and inclusive excellence. The university fosters a collaborative environment that supports teaching, research, and service while promoting innovation and professional growth. Cal State Fullerton is both a Hispanic-Serving Institution and an Asian American and Native American Pacific Islander-Serving Institution, and a recipient of the Seal of Excelencia (2021 and 2024) from Excelencia in Education. Joining Cal State Fullerton means becoming part of a community dedicated to advancing student achievement, career success, and economic mobility.

Department

The Office of Admissions within the Division of Student Affairs is responsible for determining student eligibility for admission to the University, processes and evaluates applications and transcripts, determining residency status, and reviewing appeals for exception to University Policy. This is an exciting opportunity for technically savvy, helpful, resourceful individuals looking to take the next step to further their career in a dynamic field that is essential to the success of the University. We seek an exceptional individual to join our team as the Special Programs and Systems Coordinator (Student Services Professional III). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to inclusivity, openness, flexibility, integrity, and kindness.

Duties and Responsibilities

Under general direction and reporting directly to the Senior Associate Director of Admissions, the Special Programs and Systems Coordinator serves to assist the university’s development, recruitment, and enrollment of a qualified student body by coordinating and implementing special programs in the CSUF Office of Admissions and leading the work of other Student Services Professionals (I and II) as it pertains to the Systems unit within the Office of Admissions. Work assignments require a high degree of sound decision making and judgment to coordinate students in the special programs and being able to successfully navigate the admissions process. Evaluation of records for admission eligibility and credit toward undergraduate and graduate degrees; interpret and apply provisions of Title V of the California Education Code and University policies relating to admission; analyzes the academic records; determine eligibility for admission to the specialized program; and monitors the flow of applicant files throughout the admission process. This includes, but is not limited to, the Transfer Success Pathways/Transfer Planner Program, Disney Aspire, Bring Back Titans initiative and any new programs established via, but not limited to, a CSUF MOU, Chancellor’s Office, or legislature changes. Review program enrollment and continuously verify student eligibility for program, follow-up when discrepancies arise, create and update communications and maintain interaction with enrollees.

The position plays a key role in communicating with students, their families, counselors, and other supporters in order to provide timely information to eradicate confusion and assist in navigating the admission process. Interacts with various members of the University community including administrators, faculty, and staff. Facilitate presentations and workshops about the admission process or special program requirements. May be required to work extended hours in peak times and/or weekends for special events as programming needs dictate. Other duties as assigned.

Essential Qualifications

Bachelor’s degree or the equivalent from an accredited four-year college or university in a related field including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution plus three years of professional student services work in the field. A master’s degree from an accredited college or university in Counseling, Clinical Psychology, Social Work, or a job-related field may be substituted for one year of professional experience. A Doctoral degree from an accredited college or university and the appropriate internship or clinical training in a relevant field may be substituted for three years of the required professional experience.

Ability to plan, develop, coordinate, supervise, and organize programs and activities. Ability to interact with a diverse student population, faculty, staff, and the public. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to advise students individually and in groups on complex student-related matters. Ability to complete assignments without detailed instructions. Ability to establish and maintain cooperative working relationships with a variety of individuals. Possession of excellent verbal and written communication skills, as well as the ability to acquire knowledge of campus procedures, activities, and the overall organization.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position.  

Preferred Qualifications

Experience in an Admissions or Registrar’s Office at a public university is preferred. A master’s degree in a related field is desirable. The ideal candidate will have knowledge of CSU admission requirements, policies, and procedures, along with three or more years of experience working in Undergraduate Admissions, Outreach, or College Advising. Strong knowledge of and experience using PeopleSoft Student Administration, Cal State Apply, and OnBase are also preferred.

Special Working Conditions

Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator

Benefits at a Glance

• An array of health plans that include prescription drug coverage
• Dental and Vision coverage
• Income protection benefits including life insurance and disability
• Retirement plan through CalPERS
• Tuition waiver for employees and dependents if eligible
• FlexCash (in lieu of health and dental)
• Employee Assistance Programs
• 15 paid holidays

See our CSUF Benefits website for additional information.

Additional Information

California State University, Fullerton is committed to fostering an environment where students, staff, administrators, and faculty thrive. We welcome individuals ready to make an impact on student and staff success to apply and become part of the Titan Community. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

Cal State Fullerton is an equal opportunity employer that prohibits discrimination based on regardless of race, sex, color, ethnicity, national origin, or any other protected status.

As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

Multiple positions may be hired from this recruitment based on the strength of the applicant pool.

If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position.

Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.

Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process.  

Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. 

California State University, Fullerton is not currently sponsoring any new H-1B petitions for staff, management, or faculty positions.