Working Title: Serna Center Coordinator 

Classification Title: Student Services Professional III (SSP III)

Position Details 

Priority Application Date (Posting will remain open until filled): Sunday, May 18, 2025 @ 11:55pm PT

Position Summary

Under the general supervision of the Director, Serna Center, the Serna Center Coordinator (Coordinator) is responsible for the planning, development, implementation, and assessment of programming and services designed to promote, foster, and enhance self-advocacy, empowerment, and leadership among Hispanic/Latine students and students from other under-represented backgrounds at Sacramento State. Integrated into all programming are efforts that raise awareness of the social, political, economic, historical, and cultural realities of Hispanic/Latine populations. The Center establishes a strong foundation that enriches cultural identity and develops a sense of family within the campus through events and activities that promote a sense of belonging.

The Coordinator creates and implements programming and services that align with the mission of Student Affairs; assists in the recruitment, development, enrichment, inclusion, retention, and student experience of the Sacramento State Hispanic/Latine student population; serves as a liaison to various offices and programs across campus and to external and community partners with regard to Hispanic/Latine and other under-represented minority (URM) students at Sacramento State; and recruits, hires, and supervises student office staff and interns. The Coordinator is responsible for developing and maintaining relationships and partnerships within Sacramento State and the larger community to create and administer programs and services that support the retention and success of, and improves the campus climate for Hispanic/Latine students.

FLSA: Exempt (not eligible for overtime compensation)

Anticipated Hiring Range: $5,540 per month (Anticipated hiring range is at or near the minimum of the classification salary range)

CSU Classification Salary Range: $5,540 per month - $7,893 per month 

Best-in-class Benefits: Click here to learn more

CSU Total Compensation: Click here to learn more

Salary Grade/Range:  1

Recruitment Type: Regular/Probationary

Time Base: Full-Time 

Work Hours: Monday - Friday 8:00 a.m. - 5:00 p.m. with occasional weekend and evening hours dependent on department needs

Department Information 

The Serna Center is dedicated to cultivating an environment that champions leadership, empowerment, self-advocacy, and civic engagement among Hispanic/Latine students and those from other under-represented backgrounds at Sacramento State. Our mission goes beyond individual growth – it encompasses a commitment to fostering awareness of the social, political, economic, historical, and cultural realities faced by Hispanic/Latine populations. Through comprehensive programming, we establish a robust foundation that enriches cultural identity and nurtures a profound sense of familia within the campus community.

For more information visit: https://www.csus.edu/student-affairs/centers-programs/serna-center/

Minimum Qualifications 

Knowledge and Abilities:

The following knowledge and abilities as well as those listed at the lower levels in the Student Services Professional series are required for appointment into this classification. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned.

Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student‑related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals.

Experience:

Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.

Education:

Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related.

Required Qualifications 

Experience

1. Higher education student services experience related to the assigned program area (e.g., advising, admissions, student programming, or development).
2. Experience working with students from various ethnic and socioeconomic backgrounds, including students who may be considered to be “at promise.”

Knowledge, Skills, Abilities

3. Ability to independently prioritize, plan, and organize work in a fast-paced environment.
4. Strong interpersonal skills and the ability to provide direct programs and/or services to a diverse student population.
5. Excellent verbal and written communication skills and a demonstrated ability to communicate effectively in a diverse environment.
6. Ability to compile, prepare, write, and review reports.
7. Proficiency using standard office software packages (e.g., Microsoft Office Suite).
8. Familiarity working with university-based record/data systems/software (example: PeopleSoft).
9. Ability to understand, interpret, and apply moderately complex rules, policies, regulations, and procedures.
10. Proven skills and specialization in working with Hispanic/Latine students.
11. Demonstrated ability to lead and coordinate the work of student assistants.
12. Ability to work occasional evenings and weekends.
13. Fluent in Spanish and English.
14. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community.

Conditions of Employment:

Ability to successfully pass a background check.

Preferred Qualifications 

1. Experience developing partnerships and cultivating collaborative working relationships with internal and external constituencies including local, state, and national organizations focused on serving Hispanic/Latine communities.
2. Demonstrated understanding of the political, historical, and cultural realities of Hispanic/Latine students.
3. Demonstrated ability to identify and address the needs, experiences, and concerns of Hispanic/Latine students.
4. Familiarity with grant writing and fundraising processes and procedures.

Documents Needed to Apply (2)

• Resume
• Cover Letter

Failure to upload required documentation may result in disqualification.

About Sacramento State

Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission:

“As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success; teaching, research, scholarship and creative activity; justice, diversity, equity and inclusion; resource development and sustainability; dedicated community engagement, and wellness and safety.

As evidenced by the values embedded in our Hornet Honor Code, Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued.  Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. 

To learn more about why you should join the Hornet Family, please visit the Why Sac State? page.

Equal Employment Opportunity
California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States.

It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html.

The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/support/csu-learn.html.

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification:

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request from the Office of Clery Compliance & Training by emailing clery@csus.edu.

Under the Clery Act, this position may be designated as a Campus Security Authority (CSA) depending upon the role on campus and/or job duties. If this position is identified by the Director of Clery Compliance & Training as a CSA position, you will be notified via email and will be assigned the appropriate training in CSU Learn.

Background Check Disclaimer

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position.

COVID19 Vaccination Policy

Effective May 2023, per the CSU COVID-19 Vaccination Policy, it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. 

Out of State Employment

Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Eligibility Verification

Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa).

Note to Applicants:

Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement.